Bigcommerce, Zing, ecommerce, retail, omnichannel, point of sale, point of sale system, POS, mobile POS, retail POS, ecommerce platform, acquisition

April 30, 2015




Bigcommerce Acquires Retail POS Provider Zing

Ecommerce platform company Bigcommerce announced it has acquired Zing, a provider of mobile retail technologies, according to a release. As part of the agreement, Zing’s team and intellectual property will become part of Bigcommerce, further expanding the company’s …

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In Ecommerce, inventory management

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November 2, 2014




2014 Holiday Hirings Shift to Permanent, Omnichannel Positions

Nearly one quarter (24%) of retailers expect a significant increase (5% or more) in year-over-year sales during the 2014 holiday season, while another 70% are predicting sales will be on par with the 2013 season. That’s according to the eighth annual retail seasonal hiring …

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In Holiday 2014, human resounces

AwardsLogo

April 28, 2015




Customer Experience Award Winners Demonstrate Retail Innovation

Multichannel Merchant held its first annual Excellence in Customer Experience Awards at Operations Summit 2015, held April 14-16 in Louisville, KY. The awards, established to recognize retailers at the cutting edge of delivery, packaging, returns, customer experience and innovation, were presented …

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In Must Reads, Operations Summit 2015

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April 27, 2015




Relevant Payment Methods Improve Customer Experience

Global ecommerce is forecast to continue its extraordinary growth rates, rocketing 21.0% to $1.592 trillion US in 2015, and continuing double-digit growth in 2016 and increasing 18.6% year over year to $1.888 trillion. That’s good news for everyone, but not really actionable information for merchants. …

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In executive summary, Global

April 27, 2015




More Retailers Transition to a Single Order Management Solution

In the next three years, 250% more retailers will be transitioning to a single order management solution to support a unified commerce experience across all channels, according to the Boston Retail Partners report.

The report explained how many retailers are planning …

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In Omnichannel, Operations & Fulfillment

omnichannel-strategy-300

October 28, 2014




How to Transform Omnichannel Retail from Myth to Reality

As you’re folding laundry at the end of a long day, you realize that your favorite pants are sporting stains from the tomato sauce-covered pasta that was yesterday’s dinner. Try as you might, the stain is there to …

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In Blog, marketing

UPS, United Parcel Service, FedEx, United States Postal Service, USPS, Shipping/Delivery, shipping, holiday forecast, holiday peak 2014, 2014 holiday, retail, ecommerce

October 27, 2014




Retailers Preparing for Surge in Omnichannel Holiday Shopping

With expectations higher than ever for a merry omnichannel holiday season, retailers are assertively preparing their shipping operations to avoid delivery and service hiccups.

According to Shop.org’s eHoliday survey conducted by Prosper Insights & Analytics, nearly eight in 10 (78.8%) retailers …

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In Fulfillment, News

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April 23, 2015




NetSuite to Acquire Bronto Software for $200 Million

NetSuite announced it has entered into an agreement to acquire Bronto Software Inc., for $200 million.  The transaction is expected to close in the second quarter of 2015, according to a press release.

The combination brings together two companies of cloud-based omnichannel …

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In Ecommerce, Marketing

WilliamsSonoma-300

April 15, 2015




Is Williams Sonoma’s Business Model a Blueprint for the Future?

Williams Sonoma’s reported strong sales (+7.1 %) and earnings (+9.2%) in its recent 2014 earnings call while its stock is hitting $80, up by over +15% for one year and +185% for 5 years. While I always have been an admirer of their product I am as …

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In Blog, Must Reads

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October 11, 2014




4 Ways to Enhance Your Omnichannel Holiday Strategy

During last year’s holiday season, retailers worked hard to create an omnichannel shopping experience. Retailers brought the online, in-store and mobile initiatives together to provide a seamless experience. And though not quite perfect (yet), this allowed shoppers to buy …

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In Blog, Must Reads

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