iRobot Roomba 595 Pet Vacuum Cleaning Robots

July 16, 2015




Prime Day Causes 14,000% Spike in Roomba Sales

Prime Day was a huge success for Amazon, says Amazon. 14,000 iRobot Roomba 595 Pet Vacuum Cleaning Robots were sold on Amazon on Prime Day, compared to 1 the previous Wednesday. That’s an increase of 14,000%.

That’s right. Despite all the consumer backlash, Greg …

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In Blog, Ecommerce

mckayla-amazon-prime-day-not-impressed-300

July 16, 2015




Consumers Were Not Impressed With Amazon’s Prime Day

[caption id="attachment_68944" align="aligncenter" width="625"] Overall, consumers were not impressed with Amazon’s Prime Day, and took to social media with their complaints.[/caption]

Wednesday turned out to be a Prime Day for Amazon… to hold a garage sale.

That …

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In News, PR Newswire

Joinem, ecommerce, ecommerce marketplace, online marketplace, Amazon, Amazon Prime Day, Jet.com, Priceline.com, GoGo

July 15, 2015




Joinem Enters the Ecommerce Marketplace Fray

Even as Jet.com prepares for its highly anticipated launch next week and Amazon looks to win big with its Prime Day faux shopping holiday today, there’s a new marketplace player in the room.

Dallas-based startup Joinem is looking …

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In Ecommerce, marketplaces

Amazon, Amazon.com, Amazon Prime, Amazon Prime Now, Prime Now, same-day delivery, one-hour delivery, drones, Amazon drones, U.S. Senate, FAA, Federal Aviation Administration

July 15, 2015




Amazon Claims Prime Day is a Success

Despite numerous consumer complaints on social media, Amazon is claiming Prime Day to be a success.

“Prime Day peak order rates have already surpassed 2014 Black Friday,” said Greg Greeley, Vice President Amazon Prime, in a press release issued at 3:30 p….

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In News, PR Newswire

August 17, 2015




Is Order Attribution a Waste of Time and Money?

I know; tough audience to pose this question to.  But think about this: in his 2008 book Buyology: Truth and Lies about Why We Buy, Martin Lindstrom concluded that 85% of our buying behavior is dictated by emotion, not rational thought.  If …

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In Blog, Operations & Fulfillment

mobile commerce, retail geo-targeting, social media marketing, customer reviews

July 13, 2015




4 Tips for Driving Offline Sales from Online

Advertisements and valuable content can bring your audience to your website, but what is driving them to your physical store? Even though customers are able to view and purchase items online, more than 90% of consumers are still more inclined to …

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In Blog, Engagement

BowandDrape6

March 31, 2015




Bow & Drape Creates Awareness through Social Media

Just before the holiday season, I came across a brand on Instagram called Bow & Drape. I had never heard of the brand, nor did I know what they made. Targeted toward women, Bow & Drape allows its customers to create custom …

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In Blog, Ecommerce

local-mobile-prompt-current-location-300

July 9, 2015




Capturing and Captivating the Impulse Buyer

Summer’s here and the time is right… for buying a new cooler. Your potential customer needs to replace his aging one, but how will you capture this impulse buyer? Back in the 90s, when he bought his aging one, he …

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In Engagement, executive summary

Operations Summit 2015, JackThreads, ecommerce, customer care, customer experience, customer call center, call center, contact center, social media, social media customer care

March 27, 2015




JackThreads Talks About Using Social Media in the Contact Center

David Tull, Customer Engagement Manager with Jackthreads and a speaker at Operations Summit 2015 (April 14-16, Louisville, KY), talks with Multichannel Merchant Senior Editor Mike O’Brien about how the startup began with a focus on social media in the contact center, …

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In customer experience, customer experience

packaging, retail packaging, ecommerce, ecommerce orders, premium packaging

July 8, 2015




How to Retain Loyal Customers with Premium Packaging

In the age of Instagram, appearances are everything and brand packaging is no exception. A brand looking to grow, reach new shoppers and retain a loyal customer base needs to go above and beyond with memorable packaging. This encourages consumers …

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In Blog, customer experience

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