Omnichannel, omnichannel fulfillment, omnichannel strategy, retailers, retail, online retail, Operations and Fulfillment, ship to store, ship from store, in-store pickup, OMS Systems, Order Management Systems, order management, order management partner

August 26, 2014




Merchants Refine Omnichannel Strategy as Demand Grows

As retailers continue their ongoing battle with Amazon’s relentless push towards “free” shipping and same-day/next-day delivery, omnichannel fulfillment is becoming an increasingly important weapon in their arsenal.

While they might not be able to compete with Amazon’s …

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In Ecommerce, eCommerce

segmenting-target-300

August 26, 2014




Decluttering the marketing channels with personalization

With consumers dictating how, when and where they engage with retailers, marketers have less control over brand communication than ever before, making personalization key to delivering the most effective customer experiences at every touch point. Amazon has been a leader …

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In Channel Integration, Marketing

alibaba group, Alibaba, AliExpress, ecommerce, online marketplace, global ecommerce, Chinese ecommerce, cross-border ecommerce, online security, online security flaw, online security vulnerability, cyber security, cyber security threat

August 26, 2014




Complying With PCI Standards and Protecting Consumer Data Takes a Token Effort

With the drumbeat of bad news about online credit card breaches continuing, retailers must do all they can to protect their valued customers from theft and themselves from massive exposure, losses and brand damage.

As hackers devise new and better …

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In Ecommerce, eCommerce

beacon-300

August 26, 2014




Brick and Mortar Retailers Capitalize on Beacon Opportunity

In today’s retail landscape, if you’re still managing channels in silos, you’re at a serious disadvantage. Whether your customers are shopping on their smartphones, tablets, PCs, or in-store, the ability to transfer from one channel to another …

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In Cross Channel, Marketing

ecommerce-transaction-1-300

August 26, 2014




Consumers Demand Omnichannel, So Where Do You Begin?

It all started with the onset of ecommerce. Multichannel was a natural next step, and now we’ve evolved into an omnichannel world. Consumers are continually pushing retailers to improve the shopping experience, whether it’s in store, online or …

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In Ecommerce, eCommerce

holiday shopping, peak holiday season, holiday shipping, holiday shipping peak, ecommerce orders

August 25, 2014




Pre-Holiday Power-Up: Building Better Subscriber Profiles

I bet you already have your holiday plan all wrapped up, or you’re at least close enough to have the wrapping paper and tape on stand-by. Most marketers focus early holiday planning on campaign and promotional details because they …

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In Ecommerce, Holiday 2014

Macy's, Bloomingdale's, Deliv, same-day delivery, Amazon, ecommerce

August 20, 2014




Macy’s Continues to See Results from Omnichannel

Macy’s is continuing to see in-store sales driven by its online channel at both its Macy’s and Bloomingdales stores, the company told analysts and investors in a Q2 earnings call.

“The Internet-generated demand continues to grow rapidly and …

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In Ecommerce, Must Reads

staples-logo-300

August 20, 2014




Staples Plans to Close 140 Stores to Focus on Ecommerce

Staples announced it would close approximately 140 of its North American stores in 2014, according to its Q2 earnings call.

“As customers shift online, we are taking aggressive action to right-size our retail footprint,” the company said in a prepared statement. “We …

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In Ecommerce, News

Mobile-Checkout

August 19, 2014




Retailers Say Hello to Next-Generation Personalization

Personalization in retail has become so established that many retailers have embraced approaches that are good enough. I see standard features like “you may also like” recommendations as “Gen 1” personalization using web cookies to establish product-to-product connections.

But the dramatic …

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In Ecommerce, Must Reads

Senate-building

August 18, 2014




What the Marketplace Fairness Act Means to Small Businesses

 

Before heading out for summer recess, the U.S. Senate made plans to extend the Internet Tax Freedom Act, which bars states from levying taxes on internet access. The act is set to expire November 1, 2014, but with strong bipartisan support …

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In Ecommerce, Marketplaces

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