February 1, 2014

TigerDirect Now Accepting Bitcoin

TigerDirect.com has announced today that they will be accepting Bitcoin - a peer-to-peer digital currency – as a method of payment on over 200,000 products. TigerDirect is the first major US electronics retailer and largest company to date to accept …


In Ecommerce, News


January 30, 2014

Big Operational Changes Needed for Holiday 2014

If Holiday 2013 demonstrated anything to ecommerce merchants, it was that that we need better ways to meet customer expectations and deliver products. So what did we as an industry learn during this challenging holiday season?  What can ecommerce and catalog …


In 2014 Predictions, Cross Channel


January 29, 2014

3 Trends from CES that will Shape Retail in 2014

Every January in Las Vegas leading brands and innovators in the consumer technology industry gather for CES, the world’s largest technology show. CES offers consumers and businesses a first glimpse of the technology that will shape our lives, homes …


In Must Reads, Technology


January 29, 2014

Bouclair Home to Focus on Omnichannel Fulfillment

With the launch of its new ecommerce site, Canadian home décor and housewares retailer, Bouclair Home, has announced a new omnichannel initiative including buy online, pickup in-store, and buy online and return in-store.

Bouclair, which is using an on-demand …


In Cross Channel, Ecommerce

January 27, 2014

Here’s the Digital Birthday Card I Made for My Wife

On Saturday, my wife’s 45th birthday, I made her this digital birthday card. I posted it to Facebook, for all our friends to see, and I was amazed at the likes and the feedback it received.

So I felt that …


In Blog


January 25, 2014

Understanding the Omnichannel Approach

Modern business has rapidly evolved over the past few decades, and the retail industry is no exception. Whereas customers traditionally received retail offers and ads from stratified, disconnected sources, retailers can now operate on a combination of all retail methods.


In Must Reads, Omnichannel

Omnichannel, omnichannel fulfillment, omnichannel strategy, retailers, retail, online retail, Operations and Fulfillment, ship to store, ship from store, in-store pickup, OMS Systems, Order Management Systems, order management, order management partner

January 26, 2014

Future of Retail Includes Digitalized Stores

The retail landscape of 2014 is more digital than ever before, and integrating store and online operations is a key focus for retailers as ecommerce capable solutions increasingly supplant traditional point-of-sale and mobile technologies.

According to a new study conducted by …


In eCommerce, Must Reads

consumer data, consumer data privacy, consumer data protection, data privacy, Federal Trade Commission, FTC, General Wireless, RadioShack, RadioShack bankruptcy, personally identifiable information, PII

January 22, 2014

Untangling the Retail Supply Chain with Real-Time Analytics

Retail supply chains are longer and more tangled than ever – the complexity of the data sets and the management of far-flung suppliers coupled with high customer expectations around service and reliability are taxing traditional approaches to supply chain management to …


In Analytics, Analytics


January 15, 2014

Shoppers Want Emails With Personalized Product Recommendations

Online shoppers want emails featuring merchandise selected based on their own shopping habits, according to results from a Listrak-sponsored Harris Interactive survey.

Shoppers are willing to receive more emails if it makes shopping easier for them and they are willing …


In Email, Marketing


January 15, 2014

J.C. Penney Closing 33 Stores, Laying Off 2,000

J.C. Penney has announced that it will close 33 under performing stores across the country and laying off 2,000 employees in an effort to save $65 million.

The closings and layoffs were announced on its website on January 15. In that statement, CEO …


In Executive, M&A and Financial

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