woman-holiday-shopping-300

July 9, 2013




Accelerate Holiday Gift Sales with an Ecommerce Tune-up

Winter holidays are a decisive time for retailers. The National Retail Federation reports that the winter holiday season can represent up to 40% of annual retailer sales, with online gifting taking center stage. Deloitte’s 2012 Annual Holiday Survey recorded that nearly …

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In Ecommerce, Returns

connected_shopper_300_cropped

July 2, 2013




How to Reach the Constantly Connected Digital Shopper

The modern day consumer is constantly connected no matter where they shop. It could be by using their smartphone to showroom in store, reading an email on a mobile device, or by interacting with a brand on Facebook. Even though …

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In Content Mgmt, Cross Channel

Google+ Image

June 13, 2013




New Google+ Dashboard Enhances Online Presence for Businesses

Google announced Google+ dashboard this week which will make it easier for users to “manage your online presence,” according to a recent blog post by Google’s Pavni Diwanji.  Businesses will now be able to connect to their customers in …

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In News

add-to-cart-tablet-300

June 12, 2013




How to React to 5 Changing Online Consumer Behaviors

Let’s go back in time—circa 2000—and imagine you needed a new camera.  Using the internet as a research tool, your search probably started with “camera.”  From there you navigated to review sites, phoned friends and visited stores.  Once you …

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In Content Mgmt, Ecommerce

showrooming-1-300

June 12, 2013




Study Shows Consumers Want Seamless Shopping Experience

Integrating in-store, online and mobile shopping channels is the best thing retailers can do in order to improve the shopping experience according to half of the respondents of the recent Seamless Retail Study by Exolevel.  The study found that 89% of …

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In Channel Integration, Ecommerce

cell-phone-1

June 5, 2013




How to Improve Post-Sales Support through Mobile

Mobile commerce has arrived. A surge in tablet adoption – with one-third of American consumers expected to own one by 2015 – and the near ubiquity of smartphones has created a tipping point for mobile retail. By the end of 2017, mobile retail sales …

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In Contact Center, Cross Channel

June 2, 2013




Social and Gamification in Retail: A Recipe for Tremendous Growth

Gamification has moved beyond the realm of being a clever idea as it rapidly evolves into a key marketing and advertising tool for retailers and brands. According to a recent report by Gartner analyst Brian Burke, 50% of companies involved in …

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In Content Mgmt, Ecommerce

GooglePic

May 31, 2013




Google Continues Evolving Shopping Experience

Google is steadily making changes to its online shopping experience for consumers.  In just a few months, the search engine has made several announcements in order to compete with the likes of Amazon and its brands.

“Google has been the …

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In Analytics, Ecommerce

same-day-delivery-image-300

May 31, 2013




Same-day Delivery Means a Focus on Brick-and-Mortar

Same-day delivery in the United States is an elusive beast. Almost every online retailer wants to do it, but many are scratching their heads as to how.

When is comes to getting into the realm of same-day shipping it’s …

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In Amazon, Ecommerce

infographic-same-day-fulfillment-300

May 28, 2013




How Same-day Fulfillment Works

Same-day fulfillment continues to capture the attention of retailers, whether direct delivery to the customer or in-store pickup. Unlike a few months ago, retailers now have more same-day options to evaluate and test, including both in-house and outsourced approaches. In …

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In Infographics, Operations & Fulfillment

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