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May 23, 2013




Amazon Tops Walmart in Brand Ranking

Amazon topped Walmart with a brand value of $45.7 billion and saw its value grow by 34% while Walmart grew by 5% to $36.2 billion in a top brand ranking, according to an article on AdAge.com.   The ranking done by BrandZ Ranking, credits …

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In Ecommerce, Global

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May 21, 2013




Google Checkout to Retire In November

Google announced this week it would be retiring its Google Checkout in November of this year as the company transitions to Google Wallet, a platform enabling merchants to meet the demands of a multi-screen world where consumers shop in-store, at …

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In Ecommerce, News

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May 21, 2013




Mobile Expected to Skyrocket

It is expected that by 2015, mobile internet usage will surpass desktop internet usage.  Yesmail Interactive created this infographic displaying how mobile have impacted consumer shopping patterns and the interaction between brands and social media. Shoppers using mobile devices are actually …

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In Ecommerce, Infographics

May 15, 2013




Customers Want Convenience on Their Terms, Not Yours

Convenience is continuing as a key driver in loyalty for most customers. With busier schedules and comfort with ecommerce, customers are choosing those brands who provide convenience in the way they like – not the other way around. Convenience, according to …

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In Customer Relationship Management, Ecommerce

dimensional weight pricing, DIM weight, DIM, shipping/delivery, operations and fulfillment, ecommerce, ecommerce fulfillment, ecommerce operations, Dotcom Distribution, Maria Haggerty

May 6, 2013




Ship-from-Store Distribution: Is It Right For You?

In order to compete with today’s multichannel retail environment, retailers must provide access to merchandise where shoppers want it.  In order to do that, many companies are executing a ship-from-store model as part of the fulfillment supply chain, according …

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In Must Reads, Operations & Fulfillment

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May 1, 2013




Making Your Site Search Results Stand Out

Let’s face it, not every visitor who comes to your ecommerce site it looking to buy. Sometimes they stumble upon your page through an external search engine to research a product they are interested in, or to compare your …

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In Ecommerce, Marketing

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May 1, 2013




Getting the Multi-Device Customer to Purchase

There are data points that can encourage you to test or try something new, and then there are data points so compelling you will lose sales if you ignore them.   Let’s talk about one of those that should make …

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In Cross Channel, Ecommerce

Amazon, Amazon Prime, ecommerce, e-retail, online retail, customer satisfaction, customer experience, shipping, free shipping, ecommerce fulfillment, operations and fulfillment, shipping clubs

April 29, 2013




Shipping and Returns Cause Headaches for Canadian Customers

Free shipping and free returns policies play a major role in the shopping habits of Canadians, according to a Forrester report, even if it means making purchases in the United States in search of the best deal.

According to The …

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In Ecommerce, Global

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April 29, 2013




Retailers Struggle with Omnichannel Experience

Retailers delivering customers’ expectations and provide a seamless shopping experience – in-store, online or through a mobile device will gain loyalty and a competitive advantage that drives sales, according to an article on Risnews.edgl.com.

The article cited the Accenture …

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In Cross Channel, Ecommerce

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April 23, 2013




How to Spring Clean With Customer Acquisition

There were more than 1 billion smartphones in consumers’ pockets at the beginning of 2013, according to Forrester Research Inc.’s 2013 Mobile Trends for Marketers report in February. With the proliferation of smartphones, email will continue to become more customized to subscribers …

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In CRM, Data & Analytics

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