October 29, 2013

Merchants Need to Keep Calm and Carry On

It’s always something.

Just when direct-to-customer merchants think they have a handle on their profit margins, something comes along to throw it into frenzy.

The government shutdown ended hours before the federal government’s borrowing authority was set to expire, …


In Blog, Executive


October 23, 2013

Saks Launches Off 5th Ecommerce Site

Saks Fifth Avenue launched an ecommerce site for its off-price franchise, Saks Fifth Avenue Off 5th, which went live in September.

Michael Burgess, president of Saks Direct, said Saks Off 5th offers the same product collections online found in-store.

Saks, …


In Ecommerce, Operations & Fulfillment

Amazon, Amazon Prime, ecommerce, e-retail, online retail, customer satisfaction, customer experience, shipping, free shipping, ecommerce fulfillment, operations and fulfillment, shipping clubs

October 14, 2013

Free Shipping: An Ecommerce Headache or Opportunity?

Some of the hottest ecommerce trends are born from consumer behavior and the preferential treatment toward omnichannel experiences that outshine traditional mediums and models for purchasing. One ecommerce trend, viewed as pesky by some retailers, yet continues to present opportunities …


In Marketing, Operations & Fulfillment


October 7, 2013

Survey Says Online Shopping will Grow on Black Friday

More Black Friday shoppers may stay home and shop for deals online this year, according to a survey of 500 U.S. consumers conducted in September by Accenture.

The survey says 30% of shoppers will avoid the crowds and do most of …


In Ecommerce

mobile commerce, retail geo-targeting, social media marketing, customer reviews

October 6, 2013

5 Must-Know Tips for Moving into Brick-and-Mortar

The push for brick-and-mortar retailers to add e-commerce capabilities is coming full circle with e-tailers like and Gilt announcing plans to add physical stores to their rapidly expanding ecommerce business models.

For many traditional and online retailers, channel …


In Omnichannel, Operations & Fulfillment


October 6, 2013

Balancing Innovation and Execution in Holiday Retail

‘Tis the season to deliver a standout omnichannel experience for shoppers. And if you don’t, well, bah humbug on your sales figures – because consumers today demand a seamless online-offline shopping experience.

Smart retailers have been preparing for Holiday 2013 for …


In Inventory, Omnichannel


October 3, 2013 Predicts 13% to 15% Ecommerce Sales Growth for Holiday 2013

The National Retail Federation’s division said it expects ecommerce sales in November and December to grow between 13% to 15% over last holiday season to as much as $82.0 billion.

“Online and mobile continue to be a leading area of growth …


In Ecommerce, News

October 1, 2013

Consumers Increasingly Turning to Their Smartphones, Tablets for Specific Retail Activities

When it comes to consumers’ love of all things digital, using tablets and smartphones to interact with retailers is high on their list.

According to a report produced in partnership with comScore and The Partnering Group and released today at …


In Mobile Commerce, News

Google, Google Express, Amazon,, same-day delivery, holiday 2014, holiday peak 2014, ecommerce, holiday season 2014, holiday peak, ecommerce fulfillment

September 30, 2013

Google Same-day Delivery Service Expands Reach

Google announced that its Google Shopping Express, a same-day delivery service, is now available to everyone in the Bay area from San Francisco to San Jose, according to a press release.

Google Shopping Express was announced earlier this year to …


In Must Reads, Operations & Fulfillment

kohls logo

September 19, 2013

Kohl’s Expects to Hire 50,000 Holiday Employees

In anticipation of the upcoming holiday shopping season, Kohl’s announced that it will hire 50,000 seasonal employees nationally in various in-store, backend, and customer service positions.

According to a press release, Kohl’s is predicting adding 40 associates at each of …


In Ecommerce, News

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