June 16, 2012




3 Tips for Addressing Customer Demand for Mobile Experiences

By now, if you’re not tired of hearing about mobile, you will be soon. There is, however, good reason for all the buzz. A plethora of studies and surveys indicates three trends that should make you drop everything and …

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In Catalog, Ecommerce

June 2, 2012




6 Ways to Maximize Your Mobile Promotions

Mobile is most successful when it’s integrated into a brand’s overall marketing plan, according to a new Retail Benchmark Report conducted by Cellit. When brands launch a new SMS (Short Message Service) program, they typically implement an extensive 90…

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In Catalog, CRM

May 31, 2012




5 Tips to Elevate Your Mobile Commerce Strategy

Even though a new research report has found that 41% of retailers possess a mobile initiative, many are still hesitant about rolling out a mobile commerce program.
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In its report titled “Elevating …

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In Analytics, Catalog

May 24, 2012




Can J.C. Penney Recover From First-Quarter Loss?

One takeaway from the J.C. Penney profit loss is that when your customers bank on weekly coupons and designated sales days, you don’t change a thing. Just check out #JCPenney on Twitter and you will hear from thousands of …

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In Channel Integration, Cross Channel

May 9, 2012




Lowe’s Unveils Android App

BUSINESS WIRE – Lowe’s for Android users? Yep, there is an app for that. Customers connected with Android mobile devices can now shop at the home improvement chain with a recently released application.
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In Mobile Commerce, News

May 9, 2012




Survey Says Consumers Want a Crosschannel Shopping Experience

Eighty-two percent of U.S. consumers said they would shop at a retailer again if they accepted in-store returns for online purchases, and 73% said they were more likely to become a repeat customer if an online retailer offered in-store pick …

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In News

May 8, 2012




Why Merchants Need to Embrace Mobile POS

Mobile POS continues to be one of the hottest trends in retail today. In fact, in a recent survey, retailers cited “mobile POS with payment” as their top retail technology for 2012.
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In Channel Integration, Cross Channel

May 4, 2012




Quad/Graphics Renews OfficeMax Contract

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BUSINESS WIRE – Quad/Graphics, Inc. has renewed its exclusive retail insert and catalog printing business with OfficeMax, and added significant direct mail volume for the office supply retailer in a new …

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In Catalog, News

April 14, 2012




Why Social Commerce Has Failed, and What Can Make It Work

Social commerce entered the digital scene much like springtime weather; lion-like claims of grandeur were followed by meek, lamb-like success. But social commerce’s early stumbles don’t mean that the concept is completely broken. It just needs to evolve.

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In Social Media

February 17, 2012




4 Ways to Turn Your Fulfillment Operations into a Customer Service Function

Nothing makes customers happier than receiving a package they ordered arrive on time, at the right place, and with the correct contents inside. As brand loyalty becomes more coveted in a crowded retail space, merchants need to move beyond simply …

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In Catalog, Ecommerce

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