Mens_logo_300

March 20, 2014




Men’s Wearhouse Launches Omnichannel Inventory Program

Men’s Wearhouse Launches Omni-Channel Inventory Program (via PR Newswire)
Customers can shop at over 900 stores from one location with Find-It App and Reserve Online, Pick up In-Store rollout FREMONT, Calif., March 19, 2014 /PRNewswire/ – Ongoing innovation at Men’s Wearhouse has led …

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In Mobile, Mobile

FreshPairLogo-300

March 17, 2014




Fresh Pair Combats Technology Challenge with Adaptive Navigation

Translating what people may feel about a particular product from the in-store experience to online, particularly with underwear, can be a challenge.  Fresh Pair, an ecommerce undergarment retailer, found that what everyone thinks about underwear is different.

Fresh Pair is …

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In Ecommerce, Must Reads

March 12, 2014




Shopatron Launches API-based Customer Care Program

Shopatron has unveiled a Customer Care Suite which includes a new set of APIs available within the Shopatron Developer applications, and a new sophisticated Customer Care Interface.

Recognizing that demanding, tech-savvy customers’ omnichannel expectations don’t end at the point …

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In Press Releases

Shoefitr

March 9, 2014




3 Smart Ways Retailers Can Personalize the Ecommerce Experience

eTail West attendees usually get their share of a-ha moments, and the conference last week in San Antonio was no exception.

Personalization was one of the underlying themes of eTail West – and it seemed whatever track of sessions you attended, …

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In Ecommerce, eCommerce

website-performance-speed-300

March 9, 2014




5 Ways to Enhance Digital Performance Right Now

By now, most retailers have felt the tremendous pressure that the explosion of mobile and tablet devices has put on the e-commerce industry. Sales made both on- and off-line are increasingly the direct result of multiple digital “moments of truth” …

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In Content Mgmt, eCommerce

Operations and Fulfillment, Shipping/Delivery, distribution center, Warehouse/Distribution Center, fulfillment center, Amazon, Amazon.com, Fulfillment By Amazon, FBA, Amazon Prime, Amazon Prime Now, UPS, Uber, Lyft, Deliv, Roadie, Target, Postmates, comScore, Google, Ulta Salon, Google same-day delivery

March 5, 2014




Same-Day Delivery: The Antidote to Amazon

The Amazon genie is out of the bottle, and it’s not going back in. The introduction of Amazon Prime in 2005 was a highly disruptive force in retail, and, until recently, it was hard to know how successful that foray …

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In Ecommerce, Must Reads

mobile-transaction-300

March 3, 2014




Utilizing Mobile Trends for Ecommerce Success

It goes without saying that life always goes much faster than you can believe. When we talked about 2020 in the 90’s many of us imagined ourselves wearing silver clothes, flying cars and having houses like spacecrafts. It may seem that …

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In Cross Channel, Ecommerce

customer-satisfaction-300

March 3, 2014




A Fantastic Customer Experience Doesn’t End With the Sale

Days after Valentine’s Day, 1-800-Flowers found itself still trying to make amends with customers whose flower and candy never arrived as promised. The company suffered another black mark when already-frustrated customers were unable to get through to the company …

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In Ecommerce, Inventory

jcpenney-new-logo-300

February 27, 2014




JCPenney Makes a Commitment to Omnichannel

With sales of $1.08 billion for fiscal year 2013, an increase of 5.8%, it appears JCPenney has its ecommerce channel back on track.

And on its Feb. 26 earning call, JCPenney chairman and CEO Mile Ullman said the retailer is ready to make ecommerce …

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In Ecommerce, Marketing

Macy's, Bloomingdale's, Deliv, same-day delivery, Amazon, ecommerce

February 26, 2014




Macy’s Addresses Omnichannel and Same-day Delivery

While the fourth quarter  showed a 1.6% decline in sales, Karen M. Hoguet, chief financial officer at Macy’s, said moving forward the retailer plans on making strides in its omnichannel fulfillment initiatives including buy online, pick up in-store, and same-day delivery.

“…

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In Cross Channel, Ecommerce

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