September 30, 2011
Retail continues to evolve, and the pace of change is accelerating as consumers find different ways to shop and retailers are scrambling to embrace new technologies that are reinventing the “sport” of shopping. In many ways, today’s playbook bears …More...
September 27, 2011
Frederick’s of Hollywood, the legendary lingerie and apparel cataloger/retailer, used to have siloed data that prevented a 360-degree view of its customers.
But taking a more disciplined personal approach to segmenting its customers during the past decade has …
September 2, 2011
Authority sells. When consumers need or want to shop within a category, they go first to the brand they trust as the primary source of expert information and best-in-class merchandise in that category. The brand’s influence will often override even …More...
September 2, 2011
The payment transaction is becoming a core part of the online shopping experience. The right payments-processing platform can provide the operational infrastructure that creates and supports a truly agile ecommerce business.
But the whole payments arena is experiencing some fairly …
August 30, 2011
You may sell through multiple channels, but are you really a multichannel merchant? Most merchants aren’t, according to a study conducted in April by cross-channel commerce solution provider CrossView.
The study examined 25 retailers across four channels: online, in-store, mobile and …
August 18, 2011
August 9, 2011
July 26, 2011
Usage of mobile apps for mobile search far outweighs mobile app offerings by merchants, according to a pair of studies released in July.
A survey by multichannel platform provider CrossView shows that just 12% of large retailers offer mobile apps to …
July 2, 2011
Bankrupt books and music merchant Borders Group has accepted a stalking horse bid from direct music and books seller Direct Brands worth more than $435 million.
(PHOTO GALLERY: Who filed for Chapter 11 bankruptcy protection in the first half of 2011)
Direct Brands, …