October 7, 2013

Survey Says Online Shopping will Grow on Black Friday

More Black Friday shoppers may stay home and shop for deals online this year, according to a survey of 500 U.S. consumers conducted in September by Accenture.

The survey says 30% of shoppers will avoid the crowds and do most of …


In Ecommerce

mobile commerce, retail geo-targeting, social media marketing, customer reviews

October 6, 2013

5 Must-Know Tips for Moving into Brick-and-Mortar

The push for brick-and-mortar retailers to add e-commerce capabilities is coming full circle with e-tailers like and Gilt announcing plans to add physical stores to their rapidly expanding ecommerce business models.

For many traditional and online retailers, channel …


In Omnichannel, Operations & Fulfillment


October 6, 2013

Balancing Innovation and Execution in Holiday Retail

‘Tis the season to deliver a standout omnichannel experience for shoppers. And if you don’t, well, bah humbug on your sales figures – because consumers today demand a seamless online-offline shopping experience.

Smart retailers have been preparing for Holiday 2013 for …


In Inventory, Omnichannel


October 3, 2013 Predicts 13% to 15% Ecommerce Sales Growth for Holiday 2013

The National Retail Federation’s division said it expects ecommerce sales in November and December to grow between 13% to 15% over last holiday season to as much as $82.0 billion.

“Online and mobile continue to be a leading area of growth …


In Ecommerce, News

October 1, 2013

Consumers Increasingly Turning to Their Smartphones, Tablets for Specific Retail Activities

When it comes to consumers’ love of all things digital, using tablets and smartphones to interact with retailers is high on their list.

According to a report produced in partnership with comScore and The Partnering Group and released today at …


In Mobile Commerce, News

Google, Google Express, Amazon,, same-day delivery, holiday 2014, holiday peak 2014, ecommerce, holiday season 2014, holiday peak, ecommerce fulfillment

September 30, 2013

Google Same-day Delivery Service Expands Reach

Google announced that its Google Shopping Express, a same-day delivery service, is now available to everyone in the Bay area from San Francisco to San Jose, according to a press release.

Google Shopping Express was announced earlier this year to …


In Must Reads, Operations & Fulfillment

kohls logo

September 19, 2013

Kohl’s Expects to Hire 50,000 Holiday Employees

In anticipation of the upcoming holiday shopping season, Kohl’s announced that it will hire 50,000 seasonal employees nationally in various in-store, backend, and customer service positions.

According to a press release, Kohl’s is predicting adding 40 associates at each of …


In Ecommerce, News

holiday shopping, 2014 holiday season, 2014 holiday shopping, UPS, FedEx, National Retail Federation, NRF, retail, ecommerce, Shipping/Delivery. Operations and Fulfillment

September 17, 2013

5 Tips to Prepare for the Holiday Shipping Rush

Even though the holiday season is almost here, there is still time to prepare for the rush. Merchants are actively getting ready for what many believe will be a busy holiday season.Here are five holiday shipping tips worth implementing:


In Global, Operations & Fulfillment


September 10, 2013

Addressing the Brick-and-Mortar Blind Spot

Thanks to clickstream data and other types of digital breadcrumbs, today’s multichannel retailers can learn a lot about their online and mobile customers. But according to a Forrester Research analyst quoted in The New York Times, “well over 90% of …


In Data & Analytics, Ecommerce

Operations and Fulfillment, Shipping/Delivery, distribution center, Warehouse/Distribution Center, fulfillment center, Amazon,, Fulfillment By Amazon, FBA, Amazon Prime, Amazon Prime Now, UPS, Uber, Lyft, Deliv, Roadie, Target, Postmates, comScore, Google, Ulta Salon, Google same-day delivery

September 1, 2013

Why Same-day Delivery is a Customer Experience Game-changer

Remember the scene in “There’s Something about Mary” when Ben Stiller’s character picks up a hitchhiker with a killer idea – 7 minute abs? It’s going to blow 8 minute abs out of the water.

I’m reminded of this …


In Operations & Fulfillment, Shipping/Delivery

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