JCPenney-1990-Catalog-Wishbook-on-Flickr

January 20, 2015




Welcome Back, JCPenney Catalog

Welcome back, JCPenney catalog. A part of all our direct-to-customer retail lives is coming back, according to a report in Wall Street Journal.

According to WSJ, the 120-page book will feature items from JCPenney’s home department and will be …

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In Blog, Catalog

the-week-that-was-300

August 21, 2015




Week in Review: A Mixed Bag of Retail Financials

In a week heavy with financial reports from major retailers, there were some clear winners and losers.

On the positive side of the ledger, Target reported strong sales and income and comp growth across its core categories, plus a 30% gain …

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In Ecommerce, Global

ecommerce, ecommerce analytics, ecommerce checkout, ecommerce shopping cart, online shopping cart, shopping cart abandonment

May 13, 2016




10 Easy Steps to Reduce Shopping Cart Abandonment

While an online store might be driving solid revenue, there’s still a huge potential sales loss due to shopping cart abandonment. A major challenge for ecommerce stores, shopping cart abandonment is when a consumer adds to their cart but …

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In Blog, Ecommerce

jcpenney-new-logo-300

May 10, 2016




J.C. Penney Expanding Appliance Sales to 500 Stores

After a successful pilot in three markets that began in January, J.C. Penney said that later this year it will expand appliance sales to 500 stores, out of 1,100 in the U.S. and Puerto Rico. This pits the company head-to-head …

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In Ecommerce, News

LidsBSN

January 21, 2016




BSN SPORTS Acquires Lids Team Sports

BSN SPORTS, a division of Varsity Brands and a leading direct marketer and distributor of sporting goods to the school and league markets, announced that it has acquired Lids Team Sports from the Lids Sports Group, a division of Genesco …

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In Ecommerce, News

Omnichannel, omnichannel fulfillment, omnichannel retail, omnichannel operations, ecommerce, retail ecommerce, Amazon, Amazon.com

December 17, 2014




Breathing Life Back into Your Omnichannel Strategy

If you’ve ever tried to park at the mall come holiday time, you know that despite the soaring popularity of ecommerce, many people still opt to visit stores in person. Both brick-and-mortar and online retail experiences have their advantages, …

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In Blog, Omnichannel

buy-button-checkout-300

June 10, 2014




How to Avoid Cart Abandonment and Win Back Shoppers

It’s no surprise the online shopping ecosystem has exploded in recent years. Quarterly earnings reports from some of the most popular brands indicate steady online sales growth versus brick-and-mortar sales.

A new report from Forrester Research forecasts online sales …

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In Ecommerce, Must Reads

mckayla-amazon-prime-day-not-impressed-300

July 16, 2015




Consumers Were Not Impressed With Amazon’s Prime Day

[caption id="attachment_68944" align="aligncenter" width="625"] Overall, consumers were not impressed with Amazon’s Prime Day, and took to social media with their complaints.[/caption]

Wednesday turned out to be a Prime Day for Amazon… to hold a garage sale.

That …

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In News, PR Newswire

the-week-that-was-300

July 10, 2015




Week in Review: Prime Day is Coming, Prime Day is Coming!

The biggest news this week was probably Amazon’s announcement that they would launch Prime Day, its own selling holiday. July 15 (which is Prime Day, and the eve of its 20th anniversary) will be Amazon’s version of Alibaba’s Singles Day celebration, …

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In Ecommerce, Executive

smiley-icons-300

April 21, 2016




Using NPS to Increase Customer Happiness

As an ecommerce company, we are constantly tracking metrics. And while many times the metrics we track may change, one metric does not: NPS.

An acronym for “Net Promoter Score,” NPS gives us a direct window into the happiness and …

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In Blog, customer experience

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