February 12, 2015

Belk’s Holiday Sweepstakes Sees Great Success in Mobile and Email

Over the holiday season, Belk launched its Santa Baby Sweepstakes which generated the greatest number of email and mobile opt-ins among other Belk sweepstakes in 2013 and 2014.

Belk partnered with Helloworld, a provider of rich engagement solutions to offer a multichannel …


In Ecommerce, Email


February 10, 2015

Multiple Mother’s Days Means More Global Opportunities

Wherever your customers reside, in the U.S. or overseas, it helps to know when they are most likely to shop for your products or services.  For instance, if you sell jewelry, chocolate, or flowers, you already know that the …


In cross-border, Global


July 16, 2015

eBags Brings In Staples’ Mike Edwards as President and CEO

eBags, Inc. Board of Directors appointed Mike Edwards as President, Chief Executive Officer, and member of the Board of Directors effective immediately. He also joins the company as a new investor. Edwards most recently held the position of Executive Vice …


In Executive, Leadership Team

August 15, 2014

How I’ll Spend my Summer Vacation… and Who to Contact While I’m Gone

Every now and then, you need to get away from the office and recharge the batteries. So from 3 p.m. today until September 2, I will be out of the office.

First, here’s who to contact when I’m gone:

If you …


In Blog

Ecommerce fulfillment, distribution center, Monoprice, Amazon, Dollar General, Ace Hardware, Home Depot, QVC, Primark

July 7, 2015

Automation Making Ecommerce Order Fulfillment More Efficient

Merchants in 2015 are faced with major challenges in fulfilling orders from multiple channels, including web, mobile, in store and catalog, and doing so in increasingly rapid fashion. As customer expectations of immediacy continue to rise, driven by Amazon and others, …


In Ecommerce, Fulfillment

USPS, U.S. Postal Service, ecommerce, ecommerce returns, returns, shipping strategy, omnichannel, omnichannel best practices, free shipping, Amazon, Amazon Prime, Priority Mail, free two-day shipping, return labels, return shipping labels

October 8, 2015

3 Ways to Keep Your Ecommerce Customers

For many ecommerce companies, their website is the primary sales channel, means of customer communication and marketing vehicle. In fact, the explosion in the use of mobile devices to access eCommerce sites and complete transactions has launched global eCommerce on …


In Blog, customer experience


July 2, 2015

Making Some Noise with your Email Campaign

If you’ve ever had a chance to catch an episode of CNBC’s The Profit, then you already know the program’s host/entrepreneur Marcus Lemonis doesn’t waste time pinpointing the strengths and weaknesses of the businesses featured …


In Blog

Omnichannel, omnichannel operations, omnichannel retail, retail inventory management, inventory management, reverse logistics, buy online pickup in store

October 5, 2015

Inventory Systems, Availability Key to Serving Omnichannel Shoppers

For national retail chains that are growing ecommerce as omnichannel businesses, there are three elephants in the room. The first is of course the behemoth of Amazon, with its far-reaching tentacles and effects on customer shopping behavior. Next is the …


In Blog, Fulfillment

PCI standards, PCI Data Security Standard, PCI compliance, EMV, chip and pin, chip-and-pin, EMV compliance, ecommerce fraud, cybercrime, online fraud

October 5, 2015

What Merchants Need to Know About Affiliate Fraud

Affiliate marketing has grown from a new tool to a multi-billion dollar industry over the past two decades, and like any relatively new process, it has admirers—including the merchants who are projected to spend $4.5 billion on affiliate marketing in 2016—…


In Affiliate, Blog

Rue La La, Gilt Groupe, flash sales, ecommerce, retail, online retail, Zulily, luxury goods, high end, high-end retail

June 24, 2015

Rue La La Honors Charleston Shooting Victims

In an email this week, flash sale apparel retailer Rue La La spoke out about the shooting last week at Emmanuel AME Church in Charleston, SC in which nine people were shot dead by a lone gunman.

The letter, written …


In Ecommerce, News

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