email

July 2, 2015




Making Some Noise with your Email Campaign

If you’ve ever had a chance to catch an episode of CNBC’s The Profit, then you already know the program’s host/entrepreneur Marcus Lemonis doesn’t waste time pinpointing the strengths and weaknesses of the businesses featured …

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In Blog

August 15, 2014




How I’ll Spend my Summer Vacation… and Who to Contact While I’m Gone

Every now and then, you need to get away from the office and recharge the batteries. So from 3 p.m. today until September 2, I will be out of the office.

First, here’s who to contact when I’m gone:

If you …

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In Blog

Rue La La, Gilt Groupe, flash sales, ecommerce, retail, online retail, Zulily, luxury goods, high end, high-end retail

June 24, 2015




Rue La La Honors Charleston Shooting Victims

In an email this week, flash sale apparel retailer Rue La La spoke out about the shooting last week at Emmanuel AME Church in Charleston, SC in which nine people were shot dead by a lone gunman.

The letter, written …

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In Ecommerce, News

big-data-button-300

December 8, 2014




What Retailers Need to Know about Big Data

The “big data” hype rages on, especially for retailers anticipating the holiday shopping season. If you are among those hoping to find a sudden, near-miraculous solution to your data concerns, I have good news and bad news:

The good news …

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In Blog, Data & Analytics

Same-day delivery, Curbside, Target, Best Buy, omnichannel retail, curbside pickup, Sears

September 2, 2015




Curbside Expands to New York, Tries Out New Light-Up Stations

Pickup app Curbside has expanded its service to the New York metro area and Los Angeles in addition to San Francisco, and has set up its first updated “pickup pod” location with a color-coded light post that alerts shoppers when …

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In Fulfillment, fulfillment

ratings-and-reviews

May 28, 2015




Making Ratings and Reviews Part of the Online Experience

Customers love to know what other customers think of a product when it comes to making a purchase. That is why retailers are making ratings and reviews part of the website experience.

David Meidam, infor­mation system man­ager at …

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In Ecommerce, Must Reads

the-week-that-was-300

August 28, 2015




Week in Review: Chico’s Plans to Sell Boston Proper

Chico’s FAS has announced it is exploring strategic alternatives for Boston Proper, the direct-to-customer women’s apparel retailer it acquired for $205 million just four years ago.

Chico’s FAS President and CEO David Dyer confirmed the company is seeking “strategic alternatives” for …

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In Ecommerce, Executive

mobile-commerce-mobile-apps-300

August 27, 2015




New Mobile Technologies Emerge to Offer Superior Customer Experience

Mobile device proliferation presents both challenges and opportunities for online brands. We’re in the midst of a fundamental shift in the way that consumers engage with brands and in the way customer preference and loyalty is influenced. Digital channels …

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In Blog, Ecommerce

VisaCheckout

August 24, 2015




Visa Checkout Expands Global Availability to Merchants

Visa Inc. announced continued global success of Visa Checkout, the online check out service that allows shoppers to pay with their cards online and on any device, with just a few clicks. In recent months, no less than thirty-three new …

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In Global, News

X Shoe CarnivalX retailersX retailX traditional retail storesX retailerX Operations and FulfillmentX operationsX fulfillmentX ship from storeX Customer Service

June 4, 2014




Shoe Carnival to Roll out Ship-From-Store

The head of ecommerce for Shoe Carnival said the company’s transition from a third-party logistics (3PL) provider to a ship-from-store approach is foundational in terms of its overall omnichannel strategy, providing inventory awareness throughout the chain across its stores, …

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In Cross Channel, Ecommerce

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