Warehouse, distribution center, fulfillment center, Operations and Fulfillment, ecommerce, direct-to-consumer, DTC operations, FedEx, FedEx Ground, HomeGoods, Keystone Automotive Corp., Jelly Belly

April 7, 2015




Making the Direct-to-Customer Returns Process Easy and Painless

How do you make your returns process easy and painless for direct-to-customer orders?

We asked this question to three direct-to-customer retail executives who will be speaking at Operations Summit 2015, which will be held April 14-16 in Louisville, KY. And here …

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In Must Reads, Operations & Fulfillment

jcp-300

May 1, 2013




JCP Asks Customers to “Come Back”

J.C. Penney took to Facebook to acknowledge the marketing mistakes it has made over the past year and a half and is now asking customers to “come back” according to a post on its Facebook page.

The year-long perils …

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In Cross Channel, Ecommerce

Operations and Fulfillment, Warehouse/Distribution Center, distribution center, fulfillment center, amazon, Target Inc., Carhartt, REI, D&H, Staples, O'Reilly Auto Parts, O'Reilly Automotive

April 2, 2015




4 Insider Tips Your Parcel Carrier Doesn’t Want You to Know

Given the pending United States Postal Service rate increases, FedEx has started informing shippers that its SmartPost rates will increase on April 27. And shippers can anticipate a similar increase from UPS SurePost and other carriers utilizing the USPS for last-mile …

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In Blog, Operations & Fulfillment

west coast port strike, 3PL, third-party logistics, Shipping/Delivery, Operations and Fulfillment, warehouse, distribution center, International Longshoreman Workers Union, ILWU, Pacific Maritime Association, PMA

June 27, 2014




Study: West Coast Port Strike Could Cost U.S. Economy $2.5B Per Day

A West Coast port strike, which could happen as early as 5 p.m. PT on July 1 if dockworkers and port management don’t reach an agreement, could cost the U.S. economy up to $2.5 billion per day, according to a …

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In Must Reads, News

JimmyJazz-300

June 20, 2014




Jimmy Jazz Sees Successful Ecommerce Growth

Fashion and sneaker retailer Jimmy Jazz has seen success with the acceleration of its ecommerce growth with the handling of hundreds of thousands of ecommerce and call center orders a year, according to a press release.

Since it began working …

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In Contact Center, Ecommerce

staples-make-more-happen-300

December 10, 2014




Staples Offers More Products and Services with New Exchange

Staples announced its new Staples Exchange, a platform that allows merchants to offer products to Staples customers through all of its ecommerce channels, with multiple integration options.

Instead of requiring merchants to use a third party provider that charges integration …

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In Ecommerce, marketplaces

amazon-prime-same-day-delivery-customer

March 22, 2015




Retailers Need to Face Same-day Delivery Dilemma

Why can I order a pizza from Dominos.com and get it delivered in about an hour, but I can’t order a pizza stone online from an brick and mortar retailer and have it delivered in time to make dinner?

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In Blog, fulfillment

Target, Target Canada, ecommerce, store closings, Canadian retail market, Zellers

June 11, 2014




Target Has a Registry for College Students? YES!

If there was ever a moment I could say “I wish I was back in college” it is right now.   I recently found out that Target has launched its first ever college registry program.  How great is this?  It’s …

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In Blog

warehouse management system, wms, order management system, OMS, operations and fulfillment, direct-to-customer, direct-to-customer ecommerce, DTC, ecommerce, ecommerce fulfillment, IBM, QuickBooks, Peachtree Software, Salesforce.com, AppRiver, Box.com, Constant Contact

March 16, 2015




Should You Look to Cloud Computing for Your DTC Operations?

I was talking with a client recently about his company’s transition over the past three years to cloud processing for order management, warehouse management and POS. He is extremely pleased with the outcome and would never go back to …

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In Blog, Fulfillment

ArdenB-300

May 28, 2014




Wet Seal Exit Strategy for Arden B. Is Underway

Arden B. will soon just be a memory, as its parent company, Wet Seal, Inc., announced it has already begun winding down that business, according to Wet Seal’s first quarter earnings call.

Wet Seal made the announcement of the …

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In Ecommerce, News

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