jcp-300

May 1, 2013




JCP Asks Customers to “Come Back”

J.C. Penney took to Facebook to acknowledge the marketing mistakes it has made over the past year and a half and is now asking customers to “come back” according to a post on its Facebook page.

The year-long perils …

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In Cross Channel, Ecommerce

west coast port strike, 3PL, third-party logistics, Shipping/Delivery, Operations and Fulfillment, warehouse, distribution center, International Longshoreman Workers Union, ILWU, Pacific Maritime Association, PMA

June 27, 2014




Study: West Coast Port Strike Could Cost U.S. Economy $2.5B Per Day

A West Coast port strike, which could happen as early as 5 p.m. PT on July 1 if dockworkers and port management don’t reach an agreement, could cost the U.S. economy up to $2.5 billion per day, according to a …

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In Must Reads, News

amazon-prime-same-day-delivery-customer

March 22, 2015




Retailers Need to Face Same-day Delivery Dilemma

Why can I order a pizza from Dominos.com and get it delivered in about an hour, but I can’t order a pizza stone online from an brick and mortar retailer and have it delivered in time to make dinner?

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In Blog, fulfillment

staples-make-more-happen-300

December 10, 2014




Staples Offers More Products and Services with New Exchange

Staples announced its new Staples Exchange, a platform that allows merchants to offer products to Staples customers through all of its ecommerce channels, with multiple integration options.

Instead of requiring merchants to use a third party provider that charges integration …

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In Ecommerce, marketplaces

JimmyJazz-300

June 20, 2014




Jimmy Jazz Sees Successful Ecommerce Growth

Fashion and sneaker retailer Jimmy Jazz has seen success with the acceleration of its ecommerce growth with the handling of hundreds of thousands of ecommerce and call center orders a year, according to a press release.

Since it began working …

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In Contact Center, Ecommerce

warehouse management system, wms, order management system, OMS, operations and fulfillment, direct-to-customer, direct-to-customer ecommerce, DTC, ecommerce, ecommerce fulfillment, IBM, QuickBooks, Peachtree Software, Salesforce.com, AppRiver, Box.com, Constant Contact

March 16, 2015




Should You Look to Cloud Computing for Your DTC Operations?

I was talking with a client recently about his company’s transition over the past three years to cloud processing for order management, warehouse management and POS. He is extremely pleased with the outcome and would never go back to …

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In Blog, Fulfillment

Target, Target Canada, ecommerce, store closings, Canadian retail market, Zellers

June 11, 2014




Target Has a Registry for College Students? YES!

If there was ever a moment I could say “I wish I was back in college” it is right now.   I recently found out that Target has launched its first ever college registry program.  How great is this?  It’s …

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In Blog

Chico's FAS, Chico's, retail, omnichannel, omnichannel retail, omnichannel fulfillment, ecommerce, ecommerce fulfillment, point of sale, point of sale system, POS, store closings, store layoffs, retail layoffs, retail closings

March 5, 2015




Chico’s FAS to Close 120 Stores, Lay Off 240

In order to rationalize costs and focus more on omnichannel, Chico’s FAS told analysts during a fourth quarter conference call it planned to accelerate its store closure plan, shuttering 120 locations through 2017, including 35 this year, at a total cost savings …

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In Ecommerce, News

FedEx, FedEx Express, UPS, Shipping/Delivery, shipping, global, global shipping, global fulfillment, global consumers, China, chinese market, chinese consumers, ecommerce

March 5, 2015




China to Allow Foreign Ownership of Ecommerce Firms

China announced the country will allow full foreign ownership of ecommerce firms in Shanghai’s free trade zone and regulatory changes have made it easier for retailers and brands to enter the Chinese market.

By 2015, according to China Internet Watch, estimated …

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In Ecommerce, Global

ArdenB-300

May 28, 2014




Wet Seal Exit Strategy for Arden B. Is Underway

Arden B. will soon just be a memory, as its parent company, Wet Seal, Inc., announced it has already begun winding down that business, according to Wet Seal’s first quarter earnings call.

Wet Seal made the announcement of the …

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In Ecommerce, News

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