the-week-that-was-300

July 10, 2015




Week in Review: Prime Day is Coming, Prime Day is Coming!

The biggest news this week was probably Amazon’s announcement that they would launch Prime Day, its own selling holiday. July 15 (which is Prime Day, and the eve of its 20th anniversary) will be Amazon’s version of Alibaba’s Singles Day celebration, …

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In Ecommerce, Executive

Omnichannel, omnichannel fulfillment, omnichannel retail, omnichannel operations, ecommerce, retail ecommerce, Amazon, Amazon.com

December 17, 2014




Breathing Life Back into Your Omnichannel Strategy

If you’ve ever tried to park at the mall come holiday time, you know that despite the soaring popularity of ecommerce, many people still opt to visit stores in person. Both brick-and-mortar and online retail experiences have their advantages, …

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In Blog, Omnichannel

buy-button-checkout-300

June 10, 2014




How to Avoid Cart Abandonment and Win Back Shoppers

It’s no surprise the online shopping ecosystem has exploded in recent years. Quarterly earnings reports from some of the most popular brands indicate steady online sales growth versus brick-and-mortar sales.

A new report from Forrester Research forecasts online sales …

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In Ecommerce, Must Reads

ecommerce delivery, customer experience, shipping and delivery experience, ecommerce fulfillment

February 2, 2016




How to Create an Award-Winning Shipping and Delivery Experience

In the first installment of our series on the 2016 Excellence in Customer Experience Awards, we took a look at what it takes to win the “Best Packaging” award, but even the most extraordinarily branded box will not impress a customer …

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In Blog, customer experience

email-marketing

February 2, 2016




6 Tips to Improve Email Marketing Deliverability in 2016

U.S. email marketing delivery rates have dropped more than 10%, from 87% in 2014 to 76% percent in 2015, according to a recent study conducted by Return Path. American businesses saw nearly one in four emails land in the spam folder or go missing.

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In Blog, Email

fulfillment

February 1, 2016




How to Target a Zero Fulfillment Error Average

In November of 2015, we had a company first – an entire week with one, single error across thousand of orders between two e-tail outlets. That means hundreds of customers in two different demographics, received exactly the color, shape, material, style and …

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In Blog, Fulfillment

ecommerce fulfillment, shipping data, distribution data, Warehouse/Distribution Center, ecommerce shipping, direct-to-customer fulfillment

October 16, 2015




It All Adds Up: Analytics, Assortment Data Bolster Business

Without a doubt, the holidays can – and will – provide a critical stress test and opportunity for today’s leading retailers and suppliers to capture the hearts and wallets of consumers. Websites must stay up-to-date with the latest product details. Shipping needs …

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In Blog, Data & Analytics

warehouse management system, WMS, order management system, OMS, software as a service, software-as-a-service, SaaS, cloud computing, SaaS warehouse systems

January 26, 2016




On-Premise vs. Software as a Service in the DC: Nine Factors to Consider

Software as a Service (SaaS) and Cloud based computing has taken the application world by storm.  As you consider acquiring new systems – whether they are – new order management, warehouse management, marketing, telephone system or shipping systems – there nine …

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In Blog, Fulfillment

woman-technology-shopping-cart-300

January 25, 2016




Overcoming the Top Challenges to Creating a Seamless Customer Experience

When it comes to operations, every retailer, big or small, faces the same challenge: providing their in-store associates with the technology that gives them the opportunity to assist time-starved, information-rich consumers before they walk out the door to buy elsewhere.

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In Blog, Marketing

ebayDemandware

January 21, 2016




Ebay Enterprise and Demandware Form New Alliance to Deliver Omnichannel Commerce

Demandware, Inc. a provider of enterprise cloud commerce solutions, and eBay Enterprise, an independent omnichannel commerce provider, have announced an alliance to develop a fully enabled omnichannel solution. The goal of this relationship is to deliver integrated access to the …

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In Ecommerce, News

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