woman-holiday-shopping-300

October 31, 2014




3 Ways to Prevent Holiday Cart Abandonment

This year, online holiday sales are expected to grow between eight and 11% over 2013, to as much as $105 billion. That’s great news for businesses, but it’s not without its challenges: The overall increase in online shopping cart abandonment is …

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In Blog, Ecommerce

October 28, 2014




5 Easy Ways to Make Returns Part of Your Holiday Season Game Plan

The holidays are around the corner, which means e-tailers need to get their business strategies in place now. But it’s not enough to just think about fulfillment and daily deals. Returns are as much a part of the holiday …

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In Blog, Holiday 2014

friedman-alberini-restoration-hardware-300

July 3, 2013




Gary Friedman Back as Chairman and Co-CEO at Restoration Hardware

[caption id="attachment_28641" align="alignleft" width="300"] Gary Friedman (l.) and Carlos Alberini, co-CEOs at Restoration Hardware Holdings.[/caption]

Less than a year after announcing he was stepping down as chairman and Carlos Alberini’s co-CEO, Gary Friedman has returned to that …

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In News, PR Newswire

Áèçíåñ ñåìèíàð. Business seminar.

August 23, 2013




What It’s Really Like to Go to a Trade Show Gif Edition

Before I came to Multichannel Merchant in March of 2012, I never went to a conference before, so when I found out I was going on my first official business trip my heart went into overdrive.

I remember how it all …

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In Blog

showrooming-1-300

August 18, 2013




5 Ways to Consider How Multichannel Customers Shop

Back to school is not just a time for students to get back to learning, but for many of us to refocus after summer vacation. Have you considered how your customers shop for each season? It’s time to get …

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In Cross Channel, Must Reads

RobotsPic-300

August 13, 2013




Dansko Puts Robots to Work In Its Distribution Center

Shoe company Dansko looked for a different approach to increase efficiency in warehouse automation and in doing so, the company looked no further than from Kiva Systems.

The robots in Dansko’s new 200,000 square-foot facility which opened in November of 2012, …

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In Inventory, Operations & Fulfillment

email

January 30, 2014




Email Personalization: Going Beyond the First Name

Even as retailers rely more on technology for powerful results, when retail marketers hear the word “personalization” too many still think it means putting a first name on an email. While that old school tactic still works, there is so …

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In Email, Marketing

woman-holiday-shopping-300

July 17, 2013




5 Steps eBags Used to Create a Successful Crosschannel Campaign

Online accessories retailer eBags worked with ExactTarget to create its 2012 back-to-school sweepstakes, “Bag an iPad,” connecting its customers with social media, according to a case study by Exact Target.

eBags ran the campaign for 30-days and used ExactTarget’s Interactive …

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In Cross Channel, Marketing

January 14, 2014




NRF’s “Talking Shop” Event Not the Same Without “The Rev”

Last night, I attended the National Retail Federation’s “Talking Shop” reception for what was most-likely my seventh time. The press and Retail CEOs event is held the Monday of NRF’s Big Show at New York’s prestigious 21 Club, and I’ve met …

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In Blog

keyboard-laptop-fingers-300

January 14, 2014




Move Over Showrooming, Webrooming is Here

A year ago, retailers were worried showrooming – the practice of visiting stores to ‘touch and feel’ products, then returning home to buy them online – would devastate in-store sales. With the threat of showrooming looming, retailers quickly launched innovative omnichannel initiatives …

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In Ecommerce, Must Reads

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