December 8, 2011




Amazon Encouraging Mobile Shopping In-Store

The warning signs about confident consumers shopping on Amazon while browsing your store’s merchandise have been evident, and now the ecommerce giant is encouraging smartphone owners to do so. As an added incentive, Amazon is giving customers using Price Check …

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In Mobile Commerce

BOPIS-button

May 26, 2016




Omnichannel Retailers Attempt to Save the Sale Only 7% of the Time

DALLAS–(BUSINESS WIRE)–Kibo, the world’s leading cloud-based unified omnichannel commerce platform, released a comprehensive buy online, pickup in-store (BOPIS) mystery shopping report, “Unified Commerce and the Customer Experience,” which sheds new light on how leading retailers are performing …

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In customer experience, Fulfillment

best-buy-app-300

May 25, 2016




Best Buy Keeps an Eye on Store Count as Ecommerce Growth Booms

Despite closing 13 big box and 24 mobile-focused stores as part of a three-year, $400 million cost reduction plan, Best Buy executives remain bullish on the importance of the physical location to the customer experience and its future success, even as it keeps …

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In customer experience, customer experience

Home Depot, ecommerce, distribution center, fulfillment center, ecommerce fulfillment

May 25, 2016




Home Depot Blows Out Online Sales, Expands Home Delivery to All Stores

Home Depot reported a healthy 21.5% increase in online sales when reporting its first quarter results, while also announcing plans to roll out home delivery to all of its U.S. stores by year end. The company also continues to invest …

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In Fulfillment, fulfillment

GSN-logo

May 23, 2016




New Guideline Seeks to Harmonize Ecommerce Fulfillment Processes

LAWRENCEVILLE, NJ – A new guideline focused on omnichannel and ecommerce fulfillment processes has been released by GS1 US to help the retail industry evolve toward a single fulfillment process for improved cost savings and maximized resources.

The guideline, called the …

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In Fulfillment, fulfillment

mobile commerce

May 22, 2016




Smart Mobile Shopping Starts With User Experience

Mobile commerce has been making false starts for quite a while now. Smartphone operating systems (OS) have had the capability of promoting mobile commerce through such technologies as Google Wallet, Apple Pay and iBeacon, which have been around for years. …

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In Blog, Ecommerce

MakersKit

May 19, 2016




DIY Retail Brand MakersKit Launches Monthly Subscription Box

LOS ANGELES, PRNewswire – This spring, MakersKit, the go-to destination for DIY kits and innovative projects announces the launch of its subscription box service, MakersKit Monthly. Each month subscribers will receive a featured DIY project, plus extra goodies with a …

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In Ecommerce, Fulfillment

Kohls-300

May 17, 2016




Kohl’s Omnichannel Journey is Evolving

Kohl’s has made great strides with its omnichannel strategy.  In 2014, it began the journey when it rolled out buy online and pickup in-store.  Since its initial roll-out it continues to find ways to make the experience seamless for both …

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In customer experience, fulfillment

beacon-300

May 13, 2016




Can Beaconing Make Shopping In Physical Stores Cool Again?

Retailers struggle with making their in-store shopping experience as fresh and novel as the online experience, with its endless aisles, one-click checkout, and limitless two-dimensional design potential.

Could brick-and-mortar stores do something so technologically cool as to create the kind …

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In Blog, Must Reads

under-armour-300

May 13, 2016




How Under Armour Used Digital Experiences to Shift Business Models

According to a recent study by The Economist Intelligence Unit (EIU), “How Mobile is Transforming Retail,” a generation of digital natives will soon become the mainstay of retail spending in most developed economies.

As most of us have seen in …

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In Blog, Data & Analytics

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