December 8, 2011




Amazon Encouraging Mobile Shopping In-Store

The warning signs about confident consumers shopping on Amazon while browsing your store’s merchandise have been evident, and now the ecommerce giant is encouraging smartphone owners to do so. As an added incentive, Amazon is giving customers using Price Check …

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In Mobile Commerce

GSN-logo

May 23, 2016




New Guideline Seeks to Harmonize Ecommerce Fulfillment Processes

LAWRENCEVILLE, NJ – A new guideline focused on omnichannel and ecommerce fulfillment processes has been released by GS1 US to help the retail industry evolve toward a single fulfillment process for improved cost savings and maximized resources.

The guideline, called the …

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In Fulfillment, fulfillment

beacon-300

May 13, 2016




Can Beaconing Make Shopping In Physical Stores Cool Again?

Retailers struggle with making their in-store shopping experience as fresh and novel as the online experience, with its endless aisles, one-click checkout, and limitless two-dimensional design potential.

Could brick-and-mortar stores do something so technologically cool as to create the kind …

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In Blog, Must Reads

under-armour-300

May 13, 2016




How Under Armour Used Digital Experiences to Shift Business Models

According to a recent study by The Economist Intelligence Unit (EIU), “How Mobile is Transforming Retail,” a generation of digital natives will soon become the mainstay of retail spending in most developed economies.

As most of us have seen in …

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In Blog, Data & Analytics

Sears Appliances

May 13, 2016




Sears Launches Pilot Appliance Store in Colorado

Looking to play to a core category strength, Sears Holdings announced plans to open a pilot standalone appliance store in Fort Collins, CO on May 19. If the concept is a success, it would quickly be rolled out in other markets.

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In News

Omnichannel, omnichannel fulfillment, omnichannel retail, omnichannel operations, ecommerce, retail ecommerce, Amazon, Amazon.com

May 12, 2016




Unified Commerce and the Customer Experience

The role of retail shopping is shifting, and that is why it is vital for retailers to put themselves in the position of meeting the customers’ demands. Today, the customer is looking for a unified shopping experience, and is expecting …

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In customer experience, Ecommerce

sports-authority-300

May 5, 2016




What Is Driving Challenges in Brick-and-Mortar Retail?

In recent weeks and months, major retailers have been filing for bankruptcy, closing stores and slashing jobs. These are companies that many thought had staying power, having had a physical presence long before the ecommerce boom was a blip on …

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In Blog, Ecommerce

Kohls-300

May 5, 2016




Kohl’s Customers Can Now Earn Rewards Using Apple Pay

Kohl’s customers can now pay for their purchases and simultaneously earn Yes2You Awards loyalty points using Apple Pay.

The service is available to about 250 Kohl’s stores and is expected to be in all stores nationwide later this …

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In Ecommerce, Loyalty

MothersDay300

May 3, 2016




How and Where Will Your Shoppers Spend on Mother’s Day?

With Mother’s Day just around the corner,  this infographic by Sumo Heavy Industries highlights how and where $21 billion we collectively spend on Mom will be spent in 2016.

For example,  29% of all Mother’s Day gifts are purchased online with online shoppers …

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In Ecommerce, Infographics

Erik Caldwell

May 2, 2016




Erik Caldwell of Hudson’s Bay Company Talks “All-Channel”

Erik Caldwell, senior vice president of logistics and supply chain for Hudson’s Bay Company, was featured in Multichannel Merchant’s April 2016 cover story talking about his role there, industry trends and the company’s acquisition of Gilt.

In this excerpt …

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In fulfillment, inventory management

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