September 25, 2012

Buy Online and Pickup in Store for iPhone 5

Rumors have been flying all over the internet for the past several days, but it turns out that Apple will in fact offer a buy online and pick up in store option for the much sought after iPhone 5.
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In News, Operations & Fulfillment

March 6, 2012

Continuing the Customer Conversation In-Store and Online

I’m growing tired of this question: How do I drive an in-store customer online and vice versa? It’s not a bad question, but I do feel that it is being asked in the wrong way. The question should …


In Channel Integration, Cross Channel

December 8, 2011

Amazon Encouraging Mobile Shopping In-Store

The warning signs about confident consumers shopping on Amazon while browsing your store’s merchandise have been evident, and now the ecommerce giant is encouraging smartphone owners to do so. As an added incentive, Amazon is giving customers using Price Check …


In Mobile Commerce

July 29, 2016

5 Tips on Leveraging Your Stores as Distribution Centers

5 Tips on Leveraging Your Stores as Distribution Centers
August 17, 2016, 2:00 pm ET
In preparation for the upcoming holiday season, learn best practices on how to use your stores for omnichannel strategies such as in-store pickup, ship-from-store and save …


In Uncategorized


July 26, 2016

PetSmart Improves Customer Experience With Better Insight Into Customers and Pets

Cognizant announced that it has been selected by PetSmart, Inc., to help it gain deeper customer insight and provide an improved omnichannel brand and shopping experience across its brick and mortar, online and mobile sales channels.

PetSmart’s Customer Data Foundation (…


In Analytics, customer experience


July 20, 2016

Global Ecommerce Payment Market Will Grow 16% By 2020

BOSTON–(BUSINESS WIRE)–Cross-border solutions are expected to take center stage over the next four years and a report shows the global eCommerce payment market will grow at a compound annual growth rate of 16.42 percent by 2020, according to the latest …


In cross-border, Ecommerce


July 20, 2016

Rio 2016 – How to Win the Payment Olympics

The Brazil Olympics are just around the corner and preparations are at a fever pitch. Projections speak of an estimated 400,000-500,000 international visitors that will visit the country during the month of August, based on trends observed in recent summer …


In Blog, Global

Omnichannel, omnichannel operations, omnichannel retail, retail inventory management, inventory management, reverse logistics, buy online pickup in store

July 11, 2016

3 Inventory Management Principles Ecommerce Companies Shouldn’t Ignore

Emerging ecommerce brands are often still in the early stages of establishing valuable long-term relationships with customers. Out of fear of putting these fragile relationships at risk, it can be very tempting to make poor business decisions. For instance, new …


In Blog, Fulfillment


July 9, 2016

Reimagine Your Workforce to Deliver a Seamless Omnichannel Experience

The workplace of the future will be the most advanced the world has ever seen. By 2020, multiple generations working together will have different skills, experiences and motivations. Couple that with technological advances, and retailers are under significant pressure to reimagine …


In Acquisition, Blog

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