omnichannel fulfillment

February 2, 2016




Were We Right About Omnichannel Fulfillment Trends?

There’s no doubt that omnichannel fulfillment has been a game changer for bricks-and mortar retailers.

Shoppers not only expect but demand flexibility and freedom to buy at their total convenience. This creates supply chain complexity around synchronizing inventory and orders …

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In fulfillment, Must Reads

Sears, Sears Holdings, Kmart, kmart.com, in-store pickup, omnichannel, omnichannel fulfillment, omnichannel strategy, retail, online retail, ecommerce

July 10, 2014




Sears and Kmart Expand In-store Pickup Across Brands

In a move to consolidate its omnichannel offerings, Sears and Kmart will let customers pick up online orders at either store, regardless of which brand’s website is used, the Wall Street Journal reported.

Parent company Sears Holdings Corp. announced the …

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In Ecommerce, Fulfillment

Moki-300

June 16, 2014




5 Ways Tablets Change the In-Store Experience

It is retailers belief that store results will continue to erode unless they incorporate technology as part of the store experience.  Eighty-percent of retailers reported this belief, according to an infographic by Moki.
The adoption of mobile tablets as kiosks …

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In Infographics

mobile-transaction-300

June 10, 2014




How to Drive In-Store Traffic and Sales With Mobile

Mobile is still considered relatively new territory for retailers, and while they can create attractive mobile websites and roll out apps, games and other unique campaigns, the most important  mobile capabilities for retailers are enabling them to fall into three …

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In Ecommerce, Marketing

the-week-that-was-300

January 28, 2016




Week in Review: Amazon and PayPal Payments Battle Heats Up

It is probably not a coincidence that Amazon Payments and PayPal both announced record number of users following what’s been the most successful holiday season for mobile commerce. With great technology comes great responsibility, and Amazon Payments and PayPal have …

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In Data & Analytics, Ecommerce

ecommerce fulfillment, shipping data, distribution data, Warehouse/Distribution Center, ecommerce shipping, direct-to-customer fulfillment

January 26, 2016




Leveraging Your Marketing Database to Gain Brand Traction

Are you using your marketing database to its best advantage? It forms the nucleus for all your B2B and B2C marketing efforts, and offers insights that will help you generate targeted lists for direct marketing communications.
Having a …

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In Big Data, Data & Analytics

Branding, ecommerce branding, ecommerce, Patagonia, brand audit

January 25, 2016




Brand Lessons for the New Retail World

With the last Christmas trees thrown to the curb, pine needles askew, let’s assume the retail industry is taking a breather and nursing a holiday hangover. Best not to break too long though as there are 10 more months to …

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In Blog, Branding

USPS, U.S. Postal Service, ecommerce, ecommerce returns, returns, shipping strategy, omnichannel, omnichannel best practices, free shipping, Amazon, Amazon Prime, Priority Mail, free two-day shipping, return labels, return shipping labels

January 25, 2016




4 Reasons Successful Retailers Are Prioritizing Unified Commerce

So many need-to-have or impulse purchases are lost when retailers can’t satisfy those cravings in the moment.

Those moments are when omnichannel retailing, or unified commerce, enters the picture. Unified commerce sees each sales channel with equal value and …

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In Blog, Ecommerce

woman-technology-shopping-cart-300

January 25, 2016




Overcoming the Top Challenges to Creating a Seamless Customer Experience

When it comes to operations, every retailer, big or small, faces the same challenge: providing their in-store associates with the technology that gives them the opportunity to assist time-starved, information-rich consumers before they walk out the door to buy elsewhere.

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In Blog, Marketing

Omnichannel, omnichannel fulfillment, omnichannel retail, omnichannel operations, ecommerce, retail ecommerce, Amazon, Amazon.com

April 28, 2014




Deloitte Digital: Ecommerce’s Impact on In-store Shopping Grows

Digital interactions influence 36 cents of every dollar spent in the retail store, or approximately $1.1 trillion, according to the latest study from Deloitte Digital. By the end of 2014, that number will climb to 50%, or $1.5 trillion of total store sales.

The study, “…

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In Must Reads, Omnichannel

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