UPS, comScore, shipping/delivery, operations and fulfillment, returns in store, ecommerce returns, returns policy, IRCE 2015, customer satisfaction, customer experience, ecommerce, mobile commerce, omnichannel, omnichannel fulfillment, multichannel

June 6, 2015




Demanding Consumers Still in Driver’s Seat, UPS/comScore Study Finds

U.S. consumers are continuing to demand convenience, advanced mobile features, flexible shipping options and ease of product returns, according to the fourth annual UPS Pulse of the Online Shopper study. Done in conjunction with comScore, the study surveyed 5,000 U….

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In customer experience, IRCE 2015

Shopatron, Finderbot, ecommerce, mobile commerce, local product search, mobile app, mobile apps, ecommerce apps, IRCE 2015

June 6, 2015




New Shopatron App Expands Local Product Search Capabilities

Cloud-based distributed order management solutions provider Shopatron has expanded the capabilities of local product search on mobile with its new Finderbot app, unveiled at IRCE 2015.

Once a consumer’s location is established while visiting a brand’s product pages, nearby …

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In Ecommerce, IRCE 2015

mobile-transaction-300

June 10, 2014




How to Drive In-Store Traffic and Sales With Mobile

Mobile is still considered relatively new territory for retailers, and while they can create attractive mobile websites and roll out apps, games and other unique campaigns, the most important  mobile capabilities for retailers are enabling them to fall into three …

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In Ecommerce, Marketing

Target, Target Canada, ecommerce, store closings, Canadian retail market, Zellers

June 4, 2015




Retailers Can Beat Amazon through Omnichannel, Target.com President Says

Jason Goldberger, president of Target.com and mobile for Target Corp., used a trip to this year’s Super Bowl with his father to illustrate a point to IRCE attendees about how retailers can beat Amazon.com.

Goldberger said he …

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In customer experience, fulfillment

June 3, 2015




Chinese Laundry’s Omnichannel Integration with Celerant Technology Leads to 20 Percent Drop in Canceled Orders

CHICAGO–(BUSINESS WIRE)–Renowned shoe brand Chinese Laundry announced today that a channel integration and inventory optimization initiative the company embarked upon with partner Celerant Technology has resulted in a 20 percent drop in canceled orders. The announcement was made on …

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In Uncategorized

June 3, 2015




PowerReviews Announces Key Updates to Ratings and Reviews Platform at IRCE

CHICAGO (PRWEB) June 02, 2015

PowerReviews, a leading provider of ratings, reviews and question and answer technology to more than 1,000 brands and retailers, announced today key platform updates which allow brands and retailers to create better mobile experiences, generate more reviews and …

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In IRCE 2015, Ratings/Reviews

June 1, 2015




Shopatron Launches Local Product Search for Manufacturers

San Luis Obispo, CA – June 1, 2015 – Shopatron, the world’s leading provider of cloud-based distributed order management solutions, announced the release of Local Product Search with patent-pending Finderbot™ technology. This solution will be unveiled for the first time at the 2015 …

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In IRCE 2015

Omnichannel, omnichannel fulfillment, omnichannel retail, omnichannel operations, ecommerce, retail ecommerce, Amazon, Amazon.com

April 28, 2014




Deloitte Digital: Ecommerce’s Impact on In-store Shopping Grows

Digital interactions influence 36 cents of every dollar spent in the retail store, or approximately $1.1 trillion, according to the latest study from Deloitte Digital. By the end of 2014, that number will climb to 50%, or $1.5 trillion of total store sales.

The study, “…

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In Must Reads, Omnichannel

Restaurant Equippers

May 26, 2015




Restaurant Equippers Cooks Up New Mobile Commerce Site

Unbound Commerce today announced the launch of a new, dedicated mobile commerce site for leading restaurant supplier Restaurant Equippers. The mobile commerce site launched on May 20.

Restaurant Equippers is one of the largest equipment and supply businesses in the industry, …

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In Ecommerce, Mobile

Enterprise Resource Planning, ERP, order management, order management system, operations and fulfillment, retail operations

March 17, 2014




Drive Online and In-store Sales with Cross-Chain Fulfillment

If implemented effectively, omnichannel solutions like ship-from-store and in-store pick up, can produce 2% to 20% incremental chain sales.

The key to success is not just technology, but accurate inventory allocation, intelligent order routing, in-store operations execution, and change management.

“Every retailer …

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In Must Reads, Operations & Fulfillment

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