showrooming-1-300

May 8, 2013




Omnichannel, In Store Data, and Mobile Are Retailers Top Priorities

Retail Industry Technology Trend Survey Finds In-store Data Collection Significantly Up; Omnichannel and Mobile POS Top Initiatives (via PR Newswire)
Download image SAN JOSE, Calif., May 7, 2013 /PRNewswire/ — In a challenging time for retail, many brick-and-mortar merchants are seeking to …

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In Cross Channel, Data & Analytics

showrooming-1-300

April 18, 2013




Women Prefer In-Store Shopping Over Shopping via Smartphone

New Study Finds That 76% of Women Prefer In-Store Shopping Over Shopping via Smartphone (via PR Newswire)
For retailers, the opportunity lies in using mobile to enhance the in-store experience BOSTON, April 18, 2013 /PRNewswire/ – While 53 percent of women have between one …

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In Cross Channel, Ecommerce

March 12, 2013




Wealthy Consumers Wary of Surrendering Personal Data Online and In-Store

Wealthy consumers are cautious in divulging personal information on ecommerce sites. The Luxury Institute surveyed U.S. consumers with a minimum income of $150,000 about their attitudes on privacy along with their experiences with companies collecting and handling personal data, according …

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In Channel Integration, Cross Channel

December 14, 2012




The True Story of a Seamless In Store Return at Old Navy

On Nov. 26, or a day better known to the ecommerce world as Cyber Monday, I was given the assignment to use my iPhone 4S to shop online using any personal email promotion I received for that day in my inbox. …

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In Email, Mobile

December 12, 2012




Office Depot Announces In-Store Pick Up Within Hour for Online Orders

Office Depot has announced that customers can now pick up most of its online inventory at a traditional brick and mortar store within an hour of ordering from the web.
In a press release, the office supply retail chain said …

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In Email, Operations & Fulfillment

December 3, 2012




5 Tips to Turn Showrooming Consumers into In-store Customers

Is that a competitor lurking in aisle 7?! Retailers nowadays are increasingly contending with questions like this one. No, they’re not being infiltrated by a new and insidious breed of corporate spies. Rather, consumers – via their mobile devices – are inviting …

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In Analytics, Channel Integration

September 15, 2014




Whole Foods Market Partners with Instacart for In-store Pickup

Whole Foods Market (and one-hour grocery delivery service Instacart announced a new partnership that enables customers to have Whole Foods Market products delivered in as little as one hour. Customers will soon also have the convenient option to place orders …

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In News, Operations & Fulfillment

November 8, 2012




4 Steps for Going Mobile for the Holidays

Mobile adoption is growing at triple digits year. Even customers who still prefer to make purchases in traditional brick and mortar stores are likely to do mobile research before making an in-store purchase.
Follow US! @MCMerchant Multichannel Merchant Multichannel Merchant …

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In Cross Channel, Ecommerce

October 31, 2012




5 Tips to Boost Customer Satisfaction Around the Holidays

Follow US! @MCMerchant Multichannel Merchant Multichannel Merchant Multichannel Merchant O+F Operations and Fulfillment
The holiday season is nearly upon us, and consumers aren’t the only ones making wish lists. For retailers, a most-desired wish is to provide a …

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In Analytics, Ecommerce

October 28, 2012




Storify: Tweets from Mobile Shopping Fall

[View the story "Mobile Shopping Fall - the Tweets #MobileShoppingFall" on Storify] Mobile Shopping Fall – the Tweets #MobileShoppingFall Mobile Shopping Fall was held this week in Austin, TX. Here’s a sampling of tweets from the conference. Storified by MultichannelMerchant · …

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In Mobile Commerce

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