walmart-fulfillment-300-200-1

October 9, 2014




Best Practices for Retail Operations and Fulfillment

Major tactical areas like handling holiday season demand and related labor management issues, as well as implementing omnichannel commerce and dealing with rapid changes in customer contact centers, are perennial challenges facing operations and fulfillment professionals.
To help them address …

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In executive summary, Operations & Fulfillment

mobile-barcode-scanning-300

April 19, 2014




Mobile is the Anchor of Omnichannel Retailing

The new paradigm of omnichannel retailing has pushed businesses in all retail sectors toward a completely new way of conducting business. Customers and brands now interact anytime and everywhere: mobile browsers, mobile apps, social media networks, PCs, tablets, smartphones, email, …

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In Mobile, Must Reads

gap-inc-300

April 19, 2014




Gap Inc. Discusses Omnichannel and Global Strategies

During its annual investor meeting, Gap Inc. highlighted its use of technology, innovation and scale as competitive advantages as it makes progress toward bridging the growing digital world with its physical stores to create omnichannel shopping experiences for its customers.

“…

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In Global, Must Reads

Alibaba, alibaba group, Tmall, Taobao, online marketplace, google, Walmart, Walmart.com, Jack Ma, supply chain, omnichannel, omnichannel fulfillment

October 7, 2014




Alibaba an Ecommerce Force to Be Reckoned With

Its record-setting IPO done, Chinese ecommerce giant Alibaba is a tsunami that will have a major impact on ecommerce and retail in general both here and around the world, a leading consultant told attendees at Parcel Forum 2014.

“This company has 81% …

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In Ecommerce, Ecommerce

Warehouse/Distribution Center, distribution center, distribution centers, Shipping/Delivery, shipping, Operations and Fulfillment, Operations Management, Amazon, Gap, The Gap, Trader Joe's, Lindt, Hobby Lobby, Benjamin Moore

October 1, 2014




Why Exceeding Fulfillment Expectations is the New Holiday Ecommerce Strategy

With each passing year, more ecommerce retailers urge their holiday shoppers to trust that they’ll be on time delivering each gift off their list. When customer care goes the extra mile, and CSR channels are well-prepared for holiday traffic, …

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In Fulfillment, Holiday 2014

Amazon, United Kingdom, Amazon UK, UK, same-day delivery, Royal Mail, ecommerce, ecommerce fulfillment, shipping/delivery, shipping, global ecommerce

September 30, 2014




Amazon 20th Anniversary Shows How Ecommerce and Marketing Have Evolved

Once upon a time, when mom-and-pop shops ruled the land, one-on-one relationships between retailers and customers were easy to nurture. Vendors understood their customers’ tastes and knew what they wanted and needed. But the advent of the big-box retailer turned …

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In Ecommerce, Marketing

LIDS_Sports_Group

April 6, 2014




LIDS Sports Group Adds Omnichannel Fulfillment

Swisslog Chosen by Hat World to Install State-of-the-Art Omni-Channel Order Fulfillment and Storage System (via PR Newswire)
Global provider of integrated logistics solutions deploys Click&Pick® Goods-to-Person system to support continued sales growth and ensure fast and accurate order fulfillment …

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In Omnichannel, Operations & Fulfillment

Warehouse/Distribution Center, distribution center, Dollar General, Petco, Walmart, FedEx, FedEx Ground, TireRack.com

September 29, 2014




Tip Sheet: Managing Your Warehouse

Managing a multichannel warehouse is a fairly easy thing. All you have to do is manage the labor, the freight and the inventory. And from there, a thousand other factors assault you.

In this Tip Sheet from Multichannel Merchant, you …

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In Operations & Fulfillment, tip-sheet

Ecommerce, ecommerce fulfillment, retail, inventory management, omnichannel, omnichannel fulfillment, omnichannel operations, ship to store, ship from store, in-store pickup, customer experience, shipping, free shipping, Amazon

September 26, 2014




Competing with Free Shipping the Smart Way

Once viewed as an extra customer incentive, “free” shipping has quickly becoming the norm for retailers when selling online. With online retail giants like Amazon upping the ante, it seems like there is no other option for retailers but to …

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In Engagement, Fulfillment

SportChalet300

September 25, 2014




Sport Chalet Re-Launches Website

In an effort to keep up with the evolving expectation of today’s omnichannel consumer, sporting goods retailer Sport Chalet has re-launched its website.

“They revitalized themselves as a business over the years and I think the launch represented that …

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In Ecommerce, Must Reads

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