November 13, 2015

Week in Review: Holiday Faux Pas Aplenty

They say good things come in threes… and sometimes bad things as well. How about in fours?

This past week, there have been four separate instances of retail brands who ran into social media blowback as a result of some …


In News, PR Newswire

Deliv, WeDeliver, Daphne Carmelli, same-day delivery, ecommerce, operations and fulfillment, shipping

November 12, 2015

Deliv Acquires NYC Same-Day Provider Zipments

Crowdsourced same-day delivery provider Deliv is continuing its market expansion plans by acquiring New York same-day company Zipments. In June it acquired Chicago-based WeDeliver, and said it will continue to pursue deals for other market-specific providers.

With the acquisition, Deliv …


In Must Reads, Operations & Fulfillment


November 11, 2015

Field & Stream Launches its First-Ever Ecommerce Site

Field & Stream stores, an outdoor specialty brand owned and operated by leading omnichannel retailer DICK’S Sporting Goods, announced today that outdoor enthusiasts can now access and purchase an extensive array of the latest outdoor equipment, apparel and accessories online …


In Ecommerce, News


November 9, 2015

How Customer Feedback Can Make or Break Your Black Friday

It’s almost upon us—the most lucrative day of the year for many retailers. Black Friday is a competitive, high-stakes game. Embracing customer feedback to provide a consistent omnichannel experience gives retailers the edge to win big during this …


In Blog, Engagement

Omnichannel, omnichannel fulfillment, omnichannel retail, omnichannel operations, ecommerce, retail ecommerce, Amazon,

March 25, 2015

Just How Seamless is the Omnichannel Experience?

In order to win consumer loyalty and achieve growth across all channels, retailers must enhance their mobile commerce offerings and improve the in-store shopping experience, according to results of a survey of 750 U.S. consumers – and a separate analysis …


In customer experience, Engagement


March 24, 2015

We’re a Top 40 Omnichannel Retail Influencer to Follow

Software as a service solution provider Whisbi told us they are so inspired by our omnichannel content, that they have included us in its list of “Top 40 List of Omnichannel Retail Influencers to Follow.”

And, of course, we’re inspired to …


In Blog, Must Reads

Growing Global 2015,, Tmall, Taobao, ecommerce, global ecommerce, cross-border ecommerce

November 5, 2015

Alibaba is Ready For Singles Day 2015… Are You?

Alibaba Group is hoping all the omnichannel initiatives it plans to launch on Singles Day will help it make last year’s $9.3 billion look like chump change. Alibaba will use the 11.11 Global Shopping Festival to launch a new series of initiatives …


In cross-border, Ecommerce

Mobile Global Image

November 1, 2015

SMS Engagement Can Amplify Mobile Results For Merchants

Brands, marketers and merchants are continuously looking for ways to engage their customers through the use of apps. It’s not hard to arrive at this conclusion when you consider how people use their smartphones. When you look beyond calling, …


In Blog, Marketing

free shipping, ecommerce fulfillment, Pitney Bowes, same-day delivery, consumer survey, holiday shopping season, 2015 holiday shopping

November 1, 2015

3 Holiday Retail Trends and 1 Keyword: Marketplaces

It’s crunch time. Near and far, merchants are busy preparing to roll out their holiday shopping strategies across multiple channels.

In 2015, we have seen new marketplaces, increased loyalty, and additional membership opportunities. We have also witnessed marketplaces shift their …


In Ecommerce, marketplaces


October 30, 2015

Week In Review: REI Says No to Black Friday

Instead of shopping on Black Friday, outdoor clothing and equipment retailer REI wants its customers to #OptOutside. The retailer, who has been vocal in the past about stores opening their doors on Thanksgiving, will keep its “closed” sign in its …


In Data & Analytics, Ecommerce

  1. 1
  2. 2
  3. 3
  4. 4
  5. 5
  6. 6
  7. 7
  8. 8
  9. ...
  10. 47