Kohls-300

September 24, 2015




Kohl’s Amps Up Digital for a Faster Omnichannel Experience

Kohl’s  announced omnichannel and digital initiatives to support its commitment to delivering an easy shopping experience. Whether shopping in-store at Kohl’s stores nationwide, online at Kohls.com or at home or on the go on mobile devices, Kohl’…

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In customer experience, Customer Service

logo_vtex_300_200

May 19, 2016




VTEX Accelerates Expansion in US and Europe

Following through on its commitment to providing global digital commerce solutions with a localized approach, VTEX announced the opening of offices in the US and Spain in the first quarter of 2016.

US and Spain locations join 7 other VTEX offices worldwide …

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In Ecommerce, Global

ecommerce distribution center

May 18, 2016




Is Your ERP-Ecommerce Technology Disconnect Stunting Growth?

Recently I was working on an acquisition due diligence project for an omnichannel client. My part of the assignment was to address the company’s systems and technology strategy for IT and ecommerce; assess risks the business systems may pose; …

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In Blog, Fulfillment

OmnichannelInfographic-cropped

September 16, 2015




9 Omnichannel Retail Strategic Priorities

Retailers are constantly challenged to provide a seamless and consistent customer experience across all channels.  This infographic by Happiest Minds Technologies shows the maturity of today’s omnichannel initiatives.

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In Infographics, Omnichannel

Omnichannel, omnichannel fulfillment, omnichannel retail, omnichannel operations, ecommerce, retail ecommerce, Amazon, Amazon.com

May 12, 2016




Unified Commerce and the Customer Experience

The role of retail shopping is shifting, and that is why it is vital for retailers to put themselves in the position of meeting the customers’ demands. Today, the customer is looking for a unified shopping experience, and is expecting …

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In customer experience, Ecommerce

omnichannel-ecommerce-cloud-300

May 9, 2016




8 Tips to Successfully Reevaluate Your Retail Organization’s Growth

The retail landscape is changing, and the future lies in cross-channel orchestration, as customers expect a seamless experience no matter how, when or where they shop. Are you prepared to deliver this experience as you grow your business?
Signs That …

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In Blog, Marketing

omnichannel-shopping-300

May 5, 2016




3 Tips Every Brand Should Implement in their Marketing Efforts

Conventional wisdom asks us to accept that big wins come from big investments and while the new retail landscape looks different, it operates by the same rules we’ve been playing by for the past fifty years.

In practice, though, …

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In Blog, Marketing

sports-authority-300

May 5, 2016




What Is Driving Challenges in Brick-and-Mortar Retail?

In recent weeks and months, major retailers have been filing for bankruptcy, closing stores and slashing jobs. These are companies that many thought had staying power, having had a physical presence long before the ecommerce boom was a blip on …

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In Blog, Ecommerce

Kohls-300

May 5, 2016




Kohl’s Customers Can Now Earn Rewards Using Apple Pay

Kohl’s customers can now pay for their purchases and simultaneously earn Yes2You Awards loyalty points using Apple Pay.

The service is available to about 250 Kohl’s stores and is expected to be in all stores nationwide later this …

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In Ecommerce, Loyalty

bala-ganesh-video-ups

August 26, 2015




Achieving Omnichannel Visibility in the Supply Chain

In this video, Bala Ganesh, Director of Retail Marketing at UPS, talks candidly about how collaborative synchronization among all the players in the supply chain can be achieved. Quickly learn:

Why visibility in the supply chain has become so crucial …

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In Operations & Fulfillment, Videos

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