omnichannel, Macy's omnichannel, Macy's, Kohl's, Walmart, retail, omnichannel retail, omnichannel strategy, big box, big box retail, major retailers, Radio Shack, Radio Shack bankruptcy, Radio Shack Chapter 11, Amazon, Amazon.com, Amazon, Radio Shack

August 20, 2015




WalMart Sees Slower Growth Globally in Q2

While WalMart in the U.S. is moving full-steam ahead both online and in-store, internationally the company is seeing slower growth in several key markets.

Doug McMillon, the company’s president and CEO, told analysts on an earnings call that …

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In Global, News

back-to-school, back-to-school shopping, e-retail, ecommerce

August 19, 2015




4 Things Millennials Want from Your Online Business This Back-to-School Season

It’s no secret that the back-to-school season is one of the busiest (and most profitable) times of the year for retailers, second only to the winter holiday season. In fact, according to the National Retail Federation’s annual consumer …

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In Blog, Operations & Fulfillment

omnichannel-pic-300

August 18, 2015




Why Retailers Should Embrace Channels and Complexity

When examining the current state of the retail industry, omnichannel experts boldly assert that “channels are dead” and “consumers are in control,” while retailers confidently claim that they’re providing “seamless shopping experiences.” But a report released by the American …

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In Blog, Omnichannel

christmas-holiday-summer-300

August 18, 2015




5 Trends that Will Make or Break This Holiday Season

With the sun shining and current heat wave, it’s hard to believe it, but it’s time to start planning for the winter holidays.

Retailers are beginning to lay out their strategies for a successful holiday season, overflowing with …

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In Blog, Omnichannel

showrooming-1-300

August 18, 2015




Cross-Channel Customer Experience

The shopping landscape continues to change drastically. Today, consumers – your customers and prospects – are shopping in an environment full of ecommerce sites on mobile devices; they are being influenced through social media posts and enticed through tons of competitive email …

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In executive summary, Omnichannel

customer-satisfaction-300

January 23, 2015




4 Omnichannel Tips to Improve Customer Experience and Increase Sales

When it comes to retail selling, gone are the days of “if you build it, they will come.” Customers today spend a significant amount of time researching products they want to buy and are much savvier about where, when and …

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In Blog, Ecommerce

the-week-that-was-300

August 15, 2015




Week in Review: Is an Exclusive Tmall Deal a Good Move for Macy’s?

Macy’s is heading East… to China. The department store retailer has formed a joint venture with Fung Retailing Limited and will have its own online store on Alibaba’s Tmall Global platform.

The joint venture, which is 65% owned by Macy’s …

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In Ecommerce, Global

NRF Annual Convention & Expo, NRF, NRF Big Show, Macy's, Lowe's Hardware, Lowe's, The Limited, Limited Brands, omnichannel, retail, retailers, omnichannel retail

January 15, 2015




Mobile Huge in Omnichannel Engagement, Retailers Report at NRF

Executives from Macy’s, Lowe’s and The Limited said the impact of mobile on omnichannel engagement with customers has been huge and has progressed faster than expected, attendees were told at a session at the NRF Big Show this week …

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In customer experience, Engagement

Macy's, Bloomingdale's, Deliv, same-day delivery, Amazon, ecommerce

August 12, 2015




Macy’s 2Q Sales Are Down 2.6%, But Terry Lundgren is Optimistic

Macy’s second quarter sales decreased 2.6%, but chairman and CEO Terry Lundgren was optimistic in a press release the company issued on Wednesday morning, even though he added that sales for the fiscal year will probably be down 1%.

“We expect an …

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In News, Omnichannel

b2b-stock-photo

August 12, 2015




B2B Ecommerce Can’t Completely Copy its B2C Counterparts

[caption id="attachment_70392" align="alignright" width="140"] Steven Baruch, MSC Industrial Supply[/caption]

The more B2B ecommerce changes, the more it stays the same

Yes, there are more bells and whistles than ever in B2B ecommerce, but there’s not …

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In B2B, B2B

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