NRF, National Retail Federation

October 14, 2015




New Report Identifies Omnichannel Fulfillment Leaders, Highlights Gaps

Given growing customer expectations of shopping anywhere, anytime and from any device, it’s not surprising that almost half of retailers surveyed for a new report from the National Retail Federation and FitForCommerce said omnichannel initiatives and investments were among …

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In Fulfillment, fulfillment

StaplesLogo2

June 14, 2016




Staples Adds Same-Day Delivery in 8 Markets

Staples said it has rolled out a same-day delivery service in three major metro areas, with five more to follow shortly, for a $14.99 fee, which the company says is subject to change as the offering is in beta. The news …

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In Fulfillment, fulfillment

OMS, order management system, omnichannel retail, ecommerce fulfillment, warehouse management system, WMS, omnichannel fulfillment

June 14, 2016




Overcoming Order Fulfillment Burden with Warehouse Execution Systems

Customers today are finicky. They expect to receive their orders as quickly and accurately as possible, while receiving the highest level of service. Consequently, order fulfillment has become more than simply receiving an order and shipping it out to the …

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In Blog, Must Reads

Omnichannel, omnichannel operations, omnichannel retail, retail inventory management, inventory management, reverse logistics, buy online pickup in store

October 5, 2015




Inventory Systems, Availability Key to Serving Omnichannel Shoppers

For national retail chains that are growing ecommerce as omnichannel businesses, there are three elephants in the room. The first is of course the behemoth of Amazon, with its far-reaching tentacles and effects on customer shopping behavior. Next is the …

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In Blog, Fulfillment

aptos-300

June 9, 2016




Ron Jon, Purdys Chocolatier, to Launch New Ecommerce Sites

Aptos announced at IRCE 2016 that Ron Jon Surf Shop and Purdys Chocolatier will launch new ecommerce sites with order management systems through its platforms.

Ron Jon will also leverage the integrated functionality of Aptos Enterprise Order Management to support singular …

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In Ecommerce, News

Ashley Stewart

June 6, 2016




Ashley Stewart Acquired by The Invus Group

Ashley Stewart, Inc today announced that an affiliate of The Invus Group LLC , in partnership with senior management, has acquired a controlling interest in the company from affiliates of Clearlake Capital Group, L.P. and FirePine Group, LLC. Terms were …

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In Executive, M&A and Financial

same-day-delivery

June 6, 2016




Consumers Abandoning Shopping Carts Due to Slow Delivery Times

AUSTIN, TX – Dropoff, a same-day delivery provider, found in a recent national study of consumers’ expectations that 60% of them reported passing on a purchase from a retailer due to slow delivery times.

The study results highlight that consumers expectations …

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In customer experience, Fulfillment

Walmart, Wal-Mart Stores Inc., Wal-Mart Stores, ecommerce, retail, retail supply chain, supply chain costs

June 6, 2016




Walmart Testing Drones for DC Inventory Management

Walmart has begun testing the use of drones in a distribution center for conducting inventory, completing in an hour what it would take two associates a month to do, according to various published reports.

While Walmart, like Amazon and Google, …

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In Fulfillment, Inventory

Omnichannel-300

September 28, 2015




Omnichannel vs Multichannel: Are they so different?

I’ve been discussing the topic of customer experience (CX) with quite a few companies over the last several months, and have been repeatedly drawn into the omnichannel versus multichannel debate.

The first aspect people often mention is their scope. …

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In Blog, Omnichannel

holiday shopping, peak holiday season, holiday shipping, holiday shipping peak, ecommerce orders

September 28, 2015




Wishing You A Very Happy Omnichannel Holiday

The omnichannel consumer is putting direct-to-consumer delivery on a collision course with the brick and mortar environment. And the retailers with real-time inventory visibility and order management systems in place will be prepared to serve these consumers this holiday season.

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In Blog, Must Reads

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