Amazon, Operations Summit 2015, FedEx, FedEx Services, Shepler's Western Store, S&S Worldwide, iHerb, same-day delivery, next-day delivery, Operations and Fulfillment, shipping and delivery, Warehouse/Distribution Center, distribution center, fulfillment center

May 7, 2015




Merchants Address Fast Delivery Demands

While so much attention is being paid to same-day and next-day delivery, members of a merchant panel at the recent Operations Summit in Louisville, KY said while they do all they can to decrease time-to-customer, instant (fulfillment) gratification isn’t …

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In customer experience, Fulfillment

Alibaba, alibaba group, Tmall, Taobao, online marketplace, google, Walmart, Walmart.com, Jack Ma, supply chain, omnichannel, omnichannel fulfillment

May 7, 2015




Alibaba Group Replaces CEO

Daniel Zhang, currently Chief Operating Officer of Alibaba Group, will become CEO of Alibaba Group, effective May 10. Zhang will replace Jonathan Lu, who will remain on Alibaba Group’s board of directors as Vice Chairman.

Zhang has been with Alibaba Group …

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In Global, News

UPS, United Parcel Service, FedEx, United States Postal Service, USPS, Shipping/Delivery, shipping, holiday forecast, holiday peak 2014, 2014 holiday, retail, ecommerce

October 27, 2014




Retailers Preparing for Surge in Omnichannel Holiday Shopping

With expectations higher than ever for a merry omnichannel holiday season, retailers are assertively preparing their shipping operations to avoid delivery and service hiccups.

According to Shop.org’s eHoliday survey conducted by Prosper Insights & Analytics, nearly eight in 10 (78.8%) retailers …

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In Fulfillment, News

Operations and Fulfillment, Warehouse/Distribution Center, distribution center, fulfillment center, amazon, Target Inc., Carhartt, REI, D&H, Staples, O'Reilly Auto Parts, O'Reilly Automotive

May 4, 2015




O+F Advisor Distribution Center Roundup, May 4, 2015

Here is a listing of recently announced expansions, additions and closures in retail distribution and fulfillment centers:

Outdoor retailer REI plans to open a third distribution center in Goodyear, AZ, which will service 40 of the company’s 140 U.S. stores …

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In Fulfillment, News

Bigcommerce, Zing, ecommerce, retail, omnichannel, point of sale, point of sale system, POS, mobile POS, retail POS, ecommerce platform, acquisition

April 30, 2015




Bigcommerce Acquires Retail POS Provider Zing

Ecommerce platform company Bigcommerce announced it has acquired Zing, a provider of mobile retail technologies, according to a release. As part of the agreement, Zing’s team and intellectual property will become part of Bigcommerce, further expanding the company’s …

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In Ecommerce, inventory management

AwardsLogo

April 28, 2015




Customer Experience Award Winners Demonstrate Retail Innovation

Multichannel Merchant held its first annual Excellence in Customer Experience Awards at Operations Summit 2015, held April 14-16 in Louisville, KY. The awards, established to recognize retailers at the cutting edge of delivery, packaging, returns, customer experience and innovation, were presented …

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In Must Reads, Operations Summit 2015

global-payment-300

April 27, 2015




Relevant Payment Methods Improve Customer Experience

Global ecommerce is forecast to continue its extraordinary growth rates, rocketing 21.0% to $1.592 trillion US in 2015, and continuing double-digit growth in 2016 and increasing 18.6% year over year to $1.888 trillion. That’s good news for everyone, but not really actionable information for merchants. …

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In executive summary, Global

April 27, 2015




More Retailers Transition to a Single Order Management Solution

In the next three years, 250% more retailers will be transitioning to a single order management solution to support a unified commerce experience across all channels, according to the Boston Retail Partners report.

The report explained how many retailers are planning …

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In Omnichannel, Operations & Fulfillment

horizontal mobile holiday

October 11, 2014




4 Ways to Enhance Your Omnichannel Holiday Strategy

During last year’s holiday season, retailers worked hard to create an omnichannel shopping experience. Retailers brought the online, in-store and mobile initiatives together to provide a seamless experience. And though not quite perfect (yet), this allowed shoppers to buy …

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In Blog, Must Reads

global-shipping-300

October 9, 2014




Going Global in an Omnichannel World

A big trend today in retail is the convergence of retailers expanding their business globally while being an omnichannel retailer.

During a meeting at Shop.org, Borderfree chief strategy officer Kris Green told Multichannel Merchant that retailers need to make …

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In Ecommerce, Global

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