November 4, 2015

Don’t Be That Retailer on Cyber Monday

For ecommerce marketers, preparing for the holidays is old hat. But, with November upon us and the unofficial start of the holiday season behind us, it’s time for some straight talk about Cyber Monday.

During the holiday season, retailers …


In Blog, Ecommerce


October 31, 2015

Holiday Selling Tips: Creating the One-On-One Experience

Can you make an impact this season at this late date and meet heightened expectation among shoppers for relevance and immediacy during the holidays?

Until recently, merchants could succeed during the holiday season with a one-size-fits-all approach. Holiday gift guides …


In Blog, customer experience


January 7, 2014

How to Calculate the ROI On Your Social Media Marketing

With most marketers and merchants having social media objectives, yet not quantifying results, there needs to be a relatively easy way to report on social media marketing.

The following is not only about reporting on social media-generated awareness, engagement, sales …


In Marketing, Must Reads


October 29, 2015

Bill Blass Set to Launch Globally on November 2

NEW YORK, Oct. 27, 2015 /PRNewswire/ — Established in 1970, Bill Blass led the way for American designer brands. Today, the brand is poised to re-enter the market with a thoroughly modern strategy, catering exclusively to eCommerce customers worldwide. The launch collection, designed …


In cross-border, Global


October 26, 2015

The Top 6 Innovations in Online Customer Experience

Customer experience is the new frontier of business differentiation. Eighty-nine percent predict that by 2016, they will separate themselves from their competition on the basis of customer experience—more so than product and service. A variety of factors influence a customers’ …


In Blog

Ecommerce, ecommerce fraud, online fraud, online fraud prevention, retail, ecommerce fraud prevention

October 26, 2015

Why Online Retailers are Unprepared for Fraud this Holiday Season

A recent survey of top Internet retailers found that over one-third are unprepared for the 2015 holiday shopping season, while another study revealed that ecommerce and mobile fraud are on the rise. Chargebacks911 a dispute mitigation and risk management firm—asserts …


In Ecommerce, fraud


December 26, 2013

FedEx Facebook Posts Prompt Social Media Firestorm

Consumers are lashing out on Facebook at UPS and FedEx because Christmas gifts that were guaranteed to be under the tree did not arrive on time.

UPS’s Facebook posts are protected and cannot be embedded. However, FedEx has not chosen …


In Blog, Holiday 2013


December 16, 2013

New Report Reveals Insights into Showrooming, Mobile Technology and Social Media

The act of showrooming is seeing a growth that cuts across a variety of demographic segments, according to the Holidays Retail Trends study by CFI Group.  This is due in part to mobile technology, and practiced by a majority of …


In Ecommerce, Mobile

Ecommerce, ecommerce fraud, online fraud, online fraud prevention, retail, ecommerce fraud prevention

October 20, 2015

How Retailers Can Turn Online Fraud Prevention Efforts into Cash

The seemingly incessant tsunami of data breaches, cyberattacks, identity theft, and all things cyber threat, has necessarily ratcheted up the cost of prevention.

Almost every day we hear of a new breach. Accordingly, as far as cost centers are concerned, …


In Blog, Ecommerce

Growing Global 2015, ecommerce, global ecommerce, Brazilian ecommerce, AliExpress, Alibaba, ecommerce marketplaces

October 20, 2015

Why Brazil is an Opportunity for Cross-Border Growth

Brazil is not just samba, soccer and beaches – Brazil is opportunity.

With over 200 million people, Brazil is the sixth largest economy in the world and one of the fastest growing ecommerce markets.  It has 110 million Internet users and online sales …


In Blog, Global

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