July 1, 2001




Dot.con

Long, long ago, there lived a poor farmer whose sole desire in life was to own a cow. After scrimping for many years, he saved up enough money to purchase one. Then he discovered that the animal needed space for …

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In Opsandfulfillment_warehouse-20-03-2013, Ship

June 1, 2001




The New Breed of Innovators

A former editor of the Harvard Business Review, Theodore Levitt, said, “Creativity is thinking up new things. Innovation is doing new things.”
It’s not that tough to dream up a new concept, strategy, or technique. Implementing the idea is much …

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In News

June 1, 2001




FOOL’S GOLD

Dot-com fever unearthed some pockets of pure gold ore, but many prospectors were left with only a few shiny rocks. The Forty-niners just may have a few things to teach the Ninety-niners
The year is 1848. James W. Marshall discovers gold-colored …

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In Opsandfulfillment_warehouse-20-03-2013, Shipping/Delivery

May 2, 2001




Specialty Catalog Investor Wants Remaining Shares

South Easton, MA–Specialty Catalog Corp., whose titles include the Paula Young wigs catalog, received an acquisition proposal from British investor Guy Naggar. Naggar, who owns 29% of the company’s shares, wants to acquire the remaining shares for $3.75 per share.

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In Uncategorized

May 1, 2001




Executive Forum: Integration Is Not a Four-Letter Word

In the mid-1990s, Wall Street rewarded small companies that had a vision to become big companies within fragmented industries, a concept that was often referred to as a company roll-up. The idea was to become the industry leader by …

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In News

May 1, 2001




CUSTOMER CARE: How Viking Office Products Does It

In its ongoing effort to provide what it has for years referred to as “fanatical” customer service, Viking Office Products has become a master at customer loyalty programs. Customers who belong to the Torrance, CA-based Viking Premier program have a 30% …

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In News

May 1, 2001




ALL IN THE FAMILY

When the holiday season draws near, magazines dispense healthy doses of advice on how to survive family gatherings. Clearly, these are hugely stressful events. Most of us have to endure them for only a couple of weeks (mercifully), but just …

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April 1, 2001




LINE TAMING

It is essential to train staff consistently so that everyone gets the same message and performs each function exactly the same way
Staff members conducting inventory use ‘count books’ to mark the actual counts as they move from location to …

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In Opsandfulfillment_warehouse-20-03-2013, Shipping/Delivery

March 27, 2001




Executive Greetings Buys Four Titles in One Month

New Hartford, CT–Promotional products and business greeting cards cataloger Executive Greetings is on a spending spree. CATALOG AGE has learned that the business-to-business mailer bought fo
ur catalog titles in March alone, bringing its number of books to 25. On March 15, …

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In News

March 15, 2001




Executive Forum: Sleeping with the Enemy

‘Co-opetition’ — cooperating with the competition — is the new way of doing business
Wake up, catalogers! The cold war is over, and so are the old views of competition. Those you once thought of as your foes have now become your …

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