NYSE Owner’s eBay Acquisition Was On, Then Quickly Off

| Douglas P. Clement

The Intercontinental Exchange (ICE), owner of the New York Stock Exchange, announced plans to acquire eBay’s marketplace business in a deal estimated at $30 billion. Two days later, the potential deal was off. The reason for the reversal? Investors pushed back hard, apparently. Here’s how the back-and-forth broke down.

MCM Week in Review (2/14/20)

| David Hurwitz

Multichannel Merchant The News, Commentary & Events that Shaped Commerce This Week week of 2/14/2020 Peapod Shuts Down Midwest Operation to Focus on East Coast Ahold Delhaize USA said it … Continue Reading →

5 Ways Customer Engagement Can Boost Your Ecommerce Site

| Dhruv Mehta

Clearly, engaged customers buy more, and restructuring your ecommerce business with a focus on customer engagement strategies can be a game changer in 2020. Here are 5 aspects of a customer engagement strategy to boost the customer experience and sales:

FTC Sues to Block Schick Owner from Acquiring Harry’s

| Douglas P. Clement

The Federal Trade Commission is suing to block the $1.37B acquisition of affordable razor brand Harry’s Inc. by Schick owner Edgewell Personal Care. The FTC complaint alleges the acquisition would eliminate one of the most important competitive forces in the shaving industry. Edgewell and Harry’s say consumers would not be harmed.

Global Retail M&A Deals Top $25 Billion in Q4 2019

| Douglas P. Clement

The value of global retail industry mergers and acquisitions (M&A) soared in Q4 2019 to a total of $25.66 billion, according to UK-based data and analytics company GlobalData. That total value represents a 38.4% increase over Q3 and was up 160.7% compared with the average of $9.93 billion over the last four quarters.

CPAP Sanitizing Brand SoClean Benefits from Warranty Program

| Douglas P. Clement

CPAP equipment sanitizing device maker SoClean, which took its brand profile to warp speed in 2019 with a testimonial style TV ad featuring William Shatner, has seen benefits from partnering with Extend to offer extended warranty programs, including improved CSAT and conversion rates.

O+F Advisor 2/5/20

| David Hurwitz

Multichannel Merchant Operations & Fulfillment Strategies & Tactics week of 2/5/2020 OnTrac Updates to Master Contractor Model in Wake of AB5 in California The effects of California’s AB5 law are … Continue Reading →