Same-Day Delivery Drives Another Ecommerce Surge in Q3 for Target

| Douglas P. Clement

Target’s strong Q3 performance, with 31% growth in ecommerce sales – just under the 34% in Q2 – continued the trend of same-day order fulfillment services driving growth. Target is the first to offer curbside pickup in all 50 states. In Q3, sales volume fulfilled by Shipt more than doubled, while curbside sales grew by more than 500%.

Greening Up Your Ecommerce Operations During the Holiday Sprint

| Ann Starodaj

In 2019, over half of shoppers say they’re conscious of the environmental practices of retailers they shop with. At the same time, they love overnight shipping and free returns, which impact the environment. Retailers, striving to please consumers and be sustainable, are caught in the middle. Here are some ways to address the dilemma.

Omnichannel Performance of Grocery Retailers a Mixed Bag in Report

| Mike O'Brien

With an omnichannel approach becoming ever more prevalent in the grocery industry, a new report found grocery retailers excelling in some areas while needing a bit of improvement in others. That’s according to a new omnichannel readiness benchmarking report from the Food Marketing Institute (FMI) and FitForCommerce.

Retailers Offer Immersive, Digital Toy Buying Experiences for the Holidays

| Daniela Forte

Children are making their holiday toy lists, and this year it goes beyond the traditional buying experience. Major retailers like Target, Walmart and Disney are reimagining ways to showcase popular toys and provide a more interactive experience than stores of the past, and Toys R Us is looking for an experiential comeback.

O+F Advisor 10/30/19

| David Hurwitz

Multichannel Merchant Operations & Fulfillment Strategies & Tactics week of 10/30/2019 Warehouse Giant Prologis to Acquire Rival Liberty for $12.68 Billion Warehouse and fulfillment center giant Prologis will acquire rival … Continue Reading →

Consumers Expected to Favor Cyber Monday Over Black Friday

| Daniela Forte

Consumers of all ages are more likely to shop on Cyber Monday than Black Friday, according to a Deloitte survey, spending 59% of their holiday budget online, compared with just 36% in store as ecommerce takes a bigger bite. Here is what Deloitte predicts for holiday 2019.

Creating Fulfillment Choice with BOPIS and ROPIS

| Casey Gannon

Savvy retailers are capitalizing on this consumer preference by positioning smartphones front and center when it comes to in-store fulfillment with options like BOPIS (buy online, pickup in store) and ROPIS (reserve online, pick up in store). Here are the customer benefits and some tips to make both succeed in your retail business.

Mercato Subscription Program Offers Free Unlimited E-Grocery Deliveries

| Mike O'Brien

Online e-grocery ordering and delivery platform Mercato has announced a subscription offering that provides unlimited free same-day deliveries for members in 25 states, a direct shot at the AmazonFresh program and other competitors. The program comes in Neighborhood and City flavors and uses DoorDash as its delivery partner.