January 16, 2013




Social ROI is All About Strategy, Sharing and Data

Converting traffic from the social web to sales has gotten even tougher, as consumers are increasingly bombarded by messages from retailers eager to get them to “like” or become fans of their brand. This is because social is mostly treated …

More...

In Analytics, Channel Integration

January 15, 2013




Digital Lessons Learned in Holiday 2012

What three valuable lessons did retailers learn about the digital shopper this holiday season? ForeSee Results president and CEO Larry Freed discussed them with Multichannel Merchant senior content manager Tim Parry Monday at the National Retail Federation Big Show.
Freed …

More...

In Ecommerce, Mobile

January 15, 2013




Report: Shoppers Open to Cross-channel Shopping

A new IBM study of 26,000 global consumers released today at the 2013 National Retail Federation Big Show found they are diversifying the way they shop for and acquire goods, becoming increasingly open to buying both online and in-store depending on their …

More...

In Channel Integration, Cross Channel

January 8, 2013




Killough Out as Delia’s CEO

Delia’s CEO Walter Killough has agreed to step down on April 1, four months before his contract is set to expire. The company has begun a search for a new CEO, and Killough may agree to continue to serve as CEO …

More...

In Catalog, News

January 8, 2013




Catalogs Influenced Holiday Shopping Behavior More than Social Media

Baynote today revealed the results from its 3nd Annual Holiday Online Shopping Survey. The study, conducted in partnership with the e-tailing group, surveyed 1,000 U.S. online holiday shoppers between Nov. 24 and Dec. 5 in order to gain insight into consumer behavior …

More...

In Catalog, Mobile Commerce

January 7, 2013




Giving Data Direction To Minimize Shopping Cart Abandonment

Information and intelligence gathered from a retailer’s eCommerce site can provide valuable insights into emerging shopping trends and help improve future eCommerce performance.

Online sales, catalog and interactive TV orders, soared during the 2012 holiday season.  Deloitte Consulting predicted that …

More...

In Content Mgmt, Ecommerce

December 28, 2012




3 Big Ideas Retailers Won’t Achieve by 2013

Looking back at 2012, a handful of trends have dominated headlines in the ecommerce and retail space. These include the so-called omnichannel experience for consumers across all touchpoints, heightened privacy concerns and the use of big data to increase customer engagement …

More...

In Ecommerce, Mobile

December 18, 2012




Same-day Delivery Transforms Retail

While various shipping options such as same-day delivery and in-store pickup are becoming common place for many retailers, the concepts are beginning to change the way consumers shop, according to a blog post from Shop.org.
Retailers such as Toys “…

More...

In Ecommerce, eCommerce

December 18, 2012




Study Says Consumers Have Need for Speed

Consumers are craving speed when it comes to shopping with their mobile phone or conducting in-store research, according to a new study conducted by Moosylvania, and retailers need to be ready to oblige.
The Shopping Experience in a Smartphone World …

More...

In Channel Integration, Cross Channel

December 13, 2012




Study Finds Apple, Best Buy and Kohl’s Deliver Best Mobile Experience

Research conducted by Mobiquity found that if a retailer’s site and app does not meet consumers’ expectations if could affect their brick-and-mortar business.
The Mobile Shopping Satisfaction Report, which surveyed 1,000 smartphone and tablet users about their mobile shopping experience …

More...

In Ecommerce, Email

  1. 1
  2. ...
  3. 56
  4. 57
  5. 58
  6. 59
  7. 60
  8. 61
  9. 62
  10. ...
  11. 99