operations-summit-2014-300

April 30, 2014




Returns Power Panel Weighs In On Best Practices

At last week’s Operations Summit in Indianapolis, a panel of operations directors shared their returns management experiences.

Ellen Shannon, Chief Content Director & Publisher of Multichannel Merchant moderated the session and shared the challenges that the industry faces in handling …

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In Must Reads, Operations & Fulfillment

October 15, 2012




Toys “R” Us Begins Shipping to Over 60 Countries

Toys “R” Us Inc. has gone international after announcing that shipping is now available to more than 60 counties for both its toysrus.com and babiesrus.com chains.
Follow US!@MCMerchantMultichannel MerchantMultichannel MerchantMultichannel MerchantO+F Operations and Fulfillment
According to a …

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In Global, News

June 27, 2011




PMG: USPS Needs Congress’s Help

The United States Postal Service can’t begin to gain profitability without help from the federal mandates that hold it back, Postmaster General Patrick Donahoe told attendees at the National Catalog Forum held June 21-22 in Washington by the American Catalog …

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In Operations & Fulfillment, Shipping/Delivery

June 23, 2011




PRC’s Goldway on FSS, The ACD filing and Catalog Elasticity

The U.S. Postal Service’s $1.5 billion flats sequencing system (FSS) equipment hasn’t lived up to expectations, according to Ruth Goldway, chairman of the Postal Regulatory Commission.
During her Tuesday session, “How the Postal Regulatory Commission Thinks,” at the …

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In Uncategorized

NRF Annual Convention & Expo, NRF, NRF Big Show, Macy's, Lowe's Hardware, Lowe's, The Limited, Limited Brands, omnichannel, retail, retailers, omnichannel retail

January 15, 2015




Mobile Huge in Omnichannel Engagement, Retailers Report at NRF

Executives from Macy’s, Lowe’s and The Limited said the impact of mobile on omnichannel engagement with customers has been huge and has progressed faster than expected, attendees were told at a session at the NRF Big Show this week …

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In customer experience, Engagement

video-camera-300

April 22, 2015




Best Practices in Direct Response Video Ads: Hidden in Plain Sight

A well-executed, targeted video ad campaign can open up new opportunities for a brand in consumer engagement and deep messaging, beyond what had been possible in traditional display. This is especially the case in the transition from desktop to mobile. …

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In Blog, Marketing

2015-forecast

January 7, 2015




Parcel Delivery Innovations will Fuel Global Eommerce Growth

Web 3.0 is on its way, and London-based global courier Fastlane International says that the international parcel market are poised for some significant developments in 2015, which will fuel further growth in cross-border ecommerce.

Fastlane International is predicting for 2015 and beyond: Increased …

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In Fulfillment, Global

staples-online-pickup-300

December 30, 2014




How Convenient is Buy Online, Pickup In Store?

Buy online, pickup in store is supposed to be a major differentiator for omnichannel retailers. But is buy online, pickup in store really that convenient?

According to a study by StellaService, buying online is a piece of cake. But it …

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In Blog, Must Reads

April 1, 2011




New PMG Brings a Refreshing Change to the USPS

JACK POTTER RETIRED AS POSTMASTER GENERAL (PMG) OF THE U.S. POSTAL SERVICE ON DEC. 3, 2010. That same day, his deputy, Patrick Donahoe, became the head of the second biggest government employer in the U.S. Seeing that Donahoe was a …

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In Postal Strategy

Google, Google Express, Amazon, Amazon.com, same-day delivery, holiday 2014, holiday peak 2014, ecommerce, holiday season 2014, holiday peak, ecommerce fulfillment

December 23, 2014




Google Express Seeing Holiday Gains in Battle with Amazon

Google is seeing gains in its Google Express same-day delivery service this holiday season, as it looks to claw back ecommerce search traffic lost to Amazon.com because more consumers are going there for product research.

According to Google, as …

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In Fulfillment, Holiday 2014

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