NRF Annual Convention & Expo, NRF, NRF Big Show, Macy's, Lowe's Hardware, Lowe's, The Limited, Limited Brands, omnichannel, retail, retailers, omnichannel retail

January 15, 2015




Mobile Huge in Omnichannel Engagement, Retailers Report at NRF

Executives from Macy’s, Lowe’s and The Limited said the impact of mobile on omnichannel engagement with customers has been huge and has progressed faster than expected, attendees were told at a session at the NRF Big Show this week …

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In customer experience, Engagement

August 17, 2011




Financial Clock Ticking For USPS

Sinking mail volume, massive annual payments for retiree health benefits, and an entirely unhealthy fiscal situation have put the U.S. Postal Service in a precarious position.
The Postal Service incurred an $8.5 billion net loss in fiscal 2010, compared to a …

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In Channel Integration, Cross Channel

2015-forecast

January 7, 2015




Parcel Delivery Innovations will Fuel Global Eommerce Growth

Web 3.0 is on its way, and London-based global courier Fastlane International says that the international parcel market are poised for some significant developments in 2015, which will fuel further growth in cross-border ecommerce.

Fastlane International is predicting for 2015 and beyond: Increased …

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In Fulfillment, Global

October 15, 2012




Toys “R” Us Begins Shipping to Over 60 Countries

Toys “R” Us Inc. has gone international after announcing that shipping is now available to more than 60 counties for both its toysrus.com and babiesrus.com chains.
Follow US!@MCMerchantMultichannel MerchantMultichannel MerchantMultichannel MerchantO+F Operations and Fulfillment
According to a …

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In Global, News

June 27, 2011




PMG: USPS Needs Congress’s Help

The United States Postal Service can’t begin to gain profitability without help from the federal mandates that hold it back, Postmaster General Patrick Donahoe told attendees at the National Catalog Forum held June 21-22 in Washington by the American Catalog …

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In Operations & Fulfillment, Shipping/Delivery

June 23, 2011




PRC’s Goldway on FSS, The ACD filing and Catalog Elasticity

The U.S. Postal Service’s $1.5 billion flats sequencing system (FSS) equipment hasn’t lived up to expectations, according to Ruth Goldway, chairman of the Postal Regulatory Commission.
During her Tuesday session, “How the Postal Regulatory Commission Thinks,” at the …

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In Uncategorized

staples-online-pickup-300

December 30, 2014




How Convenient is Buy Online, Pickup In Store?

Buy online, pickup in store is supposed to be a major differentiator for omnichannel retailers. But is buy online, pickup in store really that convenient?

According to a study by StellaService, buying online is a piece of cake. But it …

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In Blog, Must Reads

Google, Google Express, Amazon, Amazon.com, same-day delivery, holiday 2014, holiday peak 2014, ecommerce, holiday season 2014, holiday peak, ecommerce fulfillment

December 23, 2014




Google Express Seeing Holiday Gains in Battle with Amazon

Google is seeing gains in its Google Express same-day delivery service this holiday season, as it looks to claw back ecommerce search traffic lost to Amazon.com because more consumers are going there for product research.

According to Google, as …

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In Fulfillment, Holiday 2014

holiday shopping, 2014 holiday season, 2014 holiday shopping, UPS, FedEx, National Retail Federation, NRF, retail, ecommerce, Shipping/Delivery. Operations and Fulfillment

December 22, 2014




Down to the Wire for Seasonal Shipping Peak 2014

As the 2014 retail shopping/shipping season roars to a close, the major carriers are seeing their numerous technology upgrades, investments and temp hiring expansions put to the test, while retailers have pushed cutoffs as far as humanly possible toward Christmas …

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In Automation, Fulfillment

eBay, eBay Now, eBay Local, online marketplace, online sellers, eBay merchants, same-day delivery, click and collect, buy online pickup in store, Argos, Shutl, Amazon Fresh, Amazon Prime Now, Google Express

December 22, 2014




An eBay Local Pilot Grows in Brooklyn

eBay said 83 businesses – including online merchants as well as retailers with physical stores – have joined its eBay Local pilot program in Brooklyn, NY., offering a range of delivery options, including $5 same-day and in-store pickup, to consumers through eBay’s website …

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In customer experience, customer experience

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