omnichannel checklist

May 4, 2015




9 Tips to Increase Your Online Conversions and Sales

Are you using all the website tools you can to increase conversions and sales? Are you leveraging and optimizing colors, offers, promotions, trigger events, landing pages, payment options, and more? Also, are you doing everything you can to decrease consumers’ …

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In Blog, Ecommerce

west coast port slowdown, West Coast ports labor issues, National Retail Federation, NRF, Retail Industry Leadership Association, RILA, retail, shipping news, operations and fulfillment, PMA, ILWU, The PORTS Act

June 27, 2014




Study: West Coast Port Strike Could Cost U.S. Economy $2.5B Per Day

A West Coast port strike, which could happen as early as 5 p.m. PT on July 1 if dockworkers and port management don’t reach an agreement, could cost the U.S. economy up to $2.5 billion per day, according to a …

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In Must Reads, News

email

April 20, 2015




3 Ways to Maximize the Mobile Inbox

I know what you’re thinking. One of my “3 Ways to Maximize the Mobile Inbox” will definitely be responsive design. Sorry to disappoint, but it didn’t make the list. I’m sure by now you have already heard the “…

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In Blog, Email

JimmyJazz-300

June 20, 2014




Jimmy Jazz Sees Successful Ecommerce Growth

Fashion and sneaker retailer Jimmy Jazz has seen success with the acceleration of its ecommerce growth with the handling of hundreds of thousands of ecommerce and call center orders a year, according to a press release.

Since it began working …

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In Contact Center, Ecommerce

Target, Target Canada, ecommerce, store closings, Canadian retail market, Zellers

June 11, 2014




Target Has a Registry for College Students? YES!

If there was ever a moment I could say “I wish I was back in college” it is right now.   I recently found out that Target has launched its first ever college registry program.  How great is this?  It’s …

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In Blog

Warehouse, distribution center, fulfillment center, Operations and Fulfillment, ecommerce, direct-to-consumer, DTC operations, FedEx, FedEx Ground, HomeGoods, Keystone Automotive Corp., Jelly Belly

April 7, 2015




Making the Direct-to-Customer Returns Process Easy and Painless

How do you make your returns process easy and painless for direct-to-customer orders?

We asked this question to three direct-to-customer retail executives who will be speaking at Operations Summit 2015, which will be held April 14-16 in Louisville, KY. And here …

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In Must Reads, Operations & Fulfillment

ArdenB-300

May 28, 2014




Wet Seal Exit Strategy for Arden B. Is Underway

Arden B. will soon just be a memory, as its parent company, Wet Seal, Inc., announced it has already begun winding down that business, according to Wet Seal’s first quarter earnings call.

Wet Seal made the announcement of the …

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In Ecommerce, News

staples-make-more-happen-300

December 10, 2014




Staples Offers More Products and Services with New Exchange

Staples announced its new Staples Exchange, a platform that allows merchants to offer products to Staples customers through all of its ecommerce channels, with multiple integration options.

Instead of requiring merchants to use a third party provider that charges integration …

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In Ecommerce, marketplaces

Castellucci

August 19, 2013




Wrigleyville Sports Seamlessly Connects Front and Back End

Bringing the front-end and back-end of the business together has been a seamless task for Wrigleyville Sports.

Eric Castellucci, online marketing manager with Wrigleyville Sports, said since everyone is in the same building they are always engaging with one another.

“…

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