July 16, 2015

eBags Brings In Staples’ Mike Edwards as President and CEO

eBags, Inc. Board of Directors appointed Mike Edwards as President, Chief Executive Officer, and member of the Board of Directors effective immediately. He also joins the company as a new investor. Edwards most recently held the position of Executive Vice …


In Executive, Leadership Team


October 23, 2015

Memo to Warehouse System Vendors: Please Show Me What I’m Asking For

I was walking through a trade show’s exhibit floor this week and met some “new to me vendors” we can consider for our client’s projects, after we thoroughly check them out. Understand me, without reliable vendors and their …


In Blog, Operations & Fulfillment

Ecommerce fulfillment, distribution center, Monoprice, Amazon, Dollar General, Ace Hardware, Home Depot, QVC, Primark

July 7, 2015

Automation Making Ecommerce Order Fulfillment More Efficient

Merchants in 2015 are faced with major challenges in fulfilling orders from multiple channels, including web, mobile, in store and catalog, and doing so in increasingly rapid fashion. As customer expectations of immediacy continue to rise, driven by Amazon and others, …


In Ecommerce, Fulfillment

July 15, 2010

Merchants Hope for Back-to-School Rebound

The average U.S. family is expected to spend 10.5% more during the 2010 back-to-school shopping season than they did last year, according to the National Retail Federation’s 2010 Consumer Intentions and Actions Back to School survey, conducted by BIGresearch.
The families …


In News


July 2, 2015

Making Some Noise with your Email Campaign

If you’ve ever had a chance to catch an episode of CNBC’s The Profit, then you already know the program’s host/entrepreneur Marcus Lemonis doesn’t waste time pinpointing the strengths and weaknesses of the businesses featured …


In Blog

Rue La La, Gilt Groupe, flash sales, ecommerce, retail, online retail, Zulily, luxury goods, high end, high-end retail

June 24, 2015

Rue La La Honors Charleston Shooting Victims

In an email this week, flash sale apparel retailer Rue La La spoke out about the shooting last week at Emmanuel AME Church in Charleston, SC in which nine people were shot dead by a lone gunman.

The letter, written …


In Ecommerce, News


December 8, 2014

What Retailers Need to Know about Big Data

The “big data” hype rages on, especially for retailers anticipating the holiday shopping season. If you are among those hoping to find a sudden, near-miraculous solution to your data concerns, I have good news and bad news:

The good news …


In Blog, Data & Analytics

USPS, U.S. Postal Service, ecommerce, ecommerce returns, returns, shipping strategy, omnichannel, omnichannel best practices, free shipping, Amazon, Amazon Prime, Priority Mail, free two-day shipping, return labels, return shipping labels

October 8, 2015

3 Ways to Keep Your Ecommerce Customers

For many ecommerce companies, their website is the primary sales channel, means of customer communication and marketing vehicle. In fact, the explosion in the use of mobile devices to access eCommerce sites and complete transactions has launched global eCommerce on …


In Blog, customer experience

X Shoe CarnivalX retailersX retailX traditional retail storesX retailerX Operations and FulfillmentX operationsX fulfillmentX ship from storeX Customer Service

June 4, 2014

Shoe Carnival to Roll out Ship-From-Store

The head of ecommerce for Shoe Carnival said the company’s transition from a third-party logistics (3PL) provider to a ship-from-store approach is foundational in terms of its overall omnichannel strategy, providing inventory awareness throughout the chain across its stores, …


In Cross Channel, Ecommerce

Omnichannel, omnichannel operations, omnichannel retail, retail inventory management, inventory management, reverse logistics, buy online pickup in store

October 5, 2015

Inventory Systems, Availability Key to Serving Omnichannel Shoppers

For national retail chains that are growing ecommerce as omnichannel businesses, there are three elephants in the room. The first is of course the behemoth of Amazon, with its far-reaching tentacles and effects on customer shopping behavior. Next is the …


In Blog, Fulfillment

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