the-week-that-was-300

January 21, 2016




Week in Review: JCPenney is Bringing Back Appliances

[caption id="attachment_79220" align="alignright" width="150"] [Click to enlarge][/caption]After more than 30 years, JCPenney decided to re-enter the appliance business when customer data showed that the vast majority of its shoppers own a home and are frequently searching for …

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In Ecommerce, Global

NRF2

January 19, 2016




NRF Big Show 2016: The More Things Change…

The more things change, the more they stay the same.  That seemed to be what was going on at NRF BIG Show 2016 on Monday.  And if there was one word I heard about most it was “omnichannel.”

This isn’t …

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In Blog, Omnichannel

2016-new-year

January 16, 2016




Retail Trends 2016: Death Knell for Brick and Mortar, While Mobile Takes Off

With 2016 upon us, it’s a good time to look ahead a four key retail trends gathering momentum in the new year, what drastic changes the industry will see and what cool new technologies shoppers will be able to take …

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In Blog, Ecommerce

the-week-that-was-300

January 14, 2016




Week in Review: The Omnichannel Conundrum

Pureplay ecommerce retailers are disadvantaged by the high cost of marketing and shipping, making their business model challenging and ultimately unsustainable in the long-term, according to a report released this week by L2.

By contrast, the report finds that online …

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In News

email-yellow-button-300

January 13, 2016




3 Trends in Retail Email Marketing to Watch in 2016

For retail brands, digital marketing in general is an important part of driving engagement and sales both online and in-store. Today, retailers are scrambling to keep up with the shifting buying behavior of customers who now expect personalized, relevant messages …

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In Blog, Email

Online-Payment

January 11, 2016




Retail Payment Trends: What to Expect in 2016

The payments landscape is changing fast –and much of this fast-paced change is being driven by today’s digitally empowered consumers, whose expectations have been transformed by the smartphone and the services these supply. Which means that more than ever …

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In Blog, Ecommerce

Online-Payment

January 11, 2016




Adopting New Payment Technology For Your Business

Over the last several years, the introduction of new payment solutions has risen dramatically, yet consumers are ultimately reliant on retailers actually implementing these new solutions at the point of sale to enjoy the benefits these technologies provide.

That is …

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In Blog, Ecommerce

Finish Line, retail supply chain, warehouse management system, WMS, order management system, OMS

January 11, 2016




Finish Line Supply Chain System Issues Hit Q3 Numbers

Supply chain performance issues tied to new order management and warehouse management systems led to inventory shortfalls and poor third quarter results for sporting apparel retailer Finish Line, which reported consolidated net sales of $382.1 million, down 3.5% from the prior year, …

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In Ecommerce, Fulfillment

the-week-that-was-300

January 7, 2016




Week in Review: Macy’s Downfall Sends an Omnichannel Message

Despite all the doom and gloom news that came out of Macy’s, Inc. on Jan. 6, chairman and CEO Terry Lundgren said its omnichannel investments are paying off.

In November and December, the company filled nearly 17 million online orders at macys….

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In Ecommerce, Executive

smartphone-300

January 7, 2016




Sales From Smartphones up 53%, but Online Retailers Struggle to Find Growth

Retailers said sales from smartphones grew 53% year-over-year, according to the State of Retailing Online 2016, conducted by Shop.org, Forrester Research, and Bizrate Insights.

Specifically, retailers surveyed report smartphone sales accounted for 17% of their total online sales in 2015, edging ahead of …

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In customer experience, Ecommerce

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