gap-inc-300

July 14, 2015




Gap and Virgin Hotels Bring Room Service to the Next Level

NEW YORK–(BUSINESS WIRE)–Today Gap, the iconic apparel brand, is announcing a partnership with Virgin Hotels, the lifestyle hotel brand founded by entrepreneur Richard Branson, that will provide guests the option to have the latest Gap styles delivered straight …

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In customer experience, Fulfillment

Staples, U.S. Postal Service, National Labor Relations Board, Operations and Fulfillment, USPS, Staples Approved Shipper Program, UPS

July 14, 2015




NLRB Files Complaint against USPS over Staples Deal

The National Labor Relations Board (NLRB) has filed a complaint charging that the U.S. Postal Service (USPS) violated its collective bargaining agreement with the American Postal Workers Union (APWU) and national labor laws when it joined a Staples shipping …

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In News, Operations & Fulfillment

mobile commerce, retail geo-targeting, social media marketing, customer reviews

July 13, 2015




4 Tips for Driving Offline Sales from Online

Advertisements and valuable content can bring your audience to your website, but what is driving them to your physical store? Even though customers are able to view and purchase items online, more than 90% of consumers are still more inclined to …

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In Blog, Engagement

global-flags-300

July 11, 2015




Here’s Why You Should be Exploring ASEAN Markets Before Braving the Giants

As two of the largest and fastest-growing ecommerce markets on the planet, China and India are naturally on every expanding global business’ ‘to do’ list. However, although both markets boast thriving economies, there are numerous restrictions which prevent foreign businesses …

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In Blog, cross-border

irce-logo-300

July 10, 2015




Mobile, Omnichannel, and Personalization Take Center Stage

Another IRCE has come and gone, and attendees left thinking we’re much closer to a true omnichannel shopping experience than at this time last year.
It was impressive to see how quickly merchants at IRCE 2015 are accepting the fact …

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In executive summary, IRCE 2015

local-mobile-prompt-current-location-300

July 9, 2015




Capturing and Captivating the Impulse Buyer

Summer’s here and the time is right… for buying a new cooler. Your potential customer needs to replace his aging one, but how will you capture this impulse buyer? Back in the 90s, when he bought his aging one, he …

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In Engagement, executive summary

ecommerce, ecommerce fulfillment, retail ecommerce, Operations and Fulfillment, Cabela's, Amazon, iHerb, Amazon.com, order fulfillment automation, warehouse automation, warehouse/distribution center

July 7, 2015




Automation Making Ecommerce Order Fulfillment More Efficient

Merchants in 2015 are faced with major challenges in fulfilling orders from multiple channels, including web, mobile, in store and catalog, and doing so in increasingly rapid fashion. As customer expectations of immediacy continue to rise, driven by Amazon and others, …

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In Ecommerce, Fulfillment

big-data-button-300

June 23, 2015




Using Big Data to a Customer’s Personal Advantage

What do you do with all that data you have? Are you leveraging the data to provide a personalized shopping experience?

Today, retailers are able to look at their customers holistically, which enables them to experiment with innovations to improve …

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In Data & Analytics, Ecommerce

Online-Payment

June 23, 2015




Driving Value Through Technological Integrations

Here’s a familiar scenario often experienced by the average shopper: You’re congratulating yourself on finding the perfect birthday gift for a friend/partner/offspring at your favorite store. You make your way to the checkout counter, hand over …

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In Blog, Ecommerce

green-shopping-cart-button-300

June 22, 2015




Understanding the Multi-Device Cart Abandoner

All roads on the path to purchase intersect in the shopping cart, the chaotic hub of e-commerce activity that often represents the moment when the consumer starts the checkout process and the retailer is about to get the sale. But …

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