mobile-barcode-scanning-300

April 22, 2015




Why Technology is Disrupting the Shopping Behavior

Purchases in brick-and-mortar stores account for over 94% of all retail sales in 2014, according to a report by InReality.

The report focused on shopper behavior inside the stores, by surveying their use of mobile devices in-store, the effectiveness of loyalty programs …

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In Ecommerce, Marketing

The Home Depot, Order Management System, order management, retail, Customer Service, Logistics Management, logistics

April 22, 2015




The Home Depot Makes Enhancements to Online Tools

The Home Depot announced enhancements to its online tools, tips and products that will combine to form an in-store and online shopping experience in time for Home Depot’s Spring Black Friday, according to a press release.

“This year we’…

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In Ecommerce, Must Reads

Bloomingdale’s, Macy’s, omnichannel, omnichannel retail, omnichannel strategy, retail

April 21, 2015




A Crawl and Walk Approach to Omnichannel for Macy’s

With omnichannel becoming the norm these days, retailers are trying to figure out where to begin, which avenue to take first.    Macy’s is staying ahead of the omnichannel game with their initiatives to further evolve their business and adhere …

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In Ecommerce, Must Reads

email

April 20, 2015




3 Ways to Maximize the Mobile Inbox

I know what you’re thinking. One of my “3 Ways to Maximize the Mobile Inbox” will definitely be responsive design. Sorry to disappoint, but it didn’t make the list. I’m sure by now you have already heard the “…

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In Blog, Email

product-recommendations-300

April 14, 2015




Upselling Online Done Right Boosts Sales And Satisfaction

All else being equal, retailers that maximize the value of existing customers fare better than those who don’t. The chase to increase this value fuels a variety of strategies, from promotional pricing to the placement of “impulse buy” items …

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In Blog, marketing

November 26, 2008




What’s In Store for Black Friday

Are you ready for Black Friday? How about “Cyber Monday?” A survey conducted last weekend by Deloitte sheds some light on what you can expect this from shoppers this year. For one, Cyber Monday, which falls on Dec. 1 this year, …

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In News

April 12, 2015




Consumers View Security Breaches as Online Concerns

It’s funny how consumers react to the news of retail security breaches. And we can look at this example Razorfish GVP of Commerce Strategy Jason Goldberg (a.k.a. @retailgeek) brought up during his keynote at ChannelAdvisor Catalyst on March 31.

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In Blog, Ecommerce

Walmart holiday mobile app on an iPhone

April 6, 2015




Why Mobile is the New Retail Hub

We knew it was coming. As consumers have grown increasingly dependent on their smartphones and tablets to make everyday activities more convenient, they’ve also adjusted how they shop. But it isn’t in the way that you might think.

In its …

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In Blog, mobile

order-fulfillment-automation

April 3, 2015




Automation Brings Efficiency to Order Fulfillment

Merchants in 2015 are faced with major challenges in fulfilling orders from multiple channels, including web, mobile, in store and catalog, and doing so in increasingly rapid fashion.
Order fulfillment automation can address the growing demand for shortened time to customer …

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In Automation, executive summary

Loft300

April 1, 2015




Retailers Jump on April Fools’ Day Bandwagon

Several retailers jumped on the April Fools Day bandwagon on various channels – primarily through email marketing, to promote products, discounts and just plain fun.

Here is a compilation of what retailers did:

Amazon partied like it was 1999 on its …

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In Blog, Email

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