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September 17, 2013




5 Tips to Prepare for the Holiday Shipping Rush

Even though the holiday season is almost here, there is still time to prepare for the rush. Merchants are actively getting ready for what many believe will be a busy holiday season.Here are five holiday shipping tips worth implementing:

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In Global, Operations & Fulfillment

christmas-gifts-box-300

August 27, 2013




5 Tips to Prepare for Holiday Shipping

The holidays will be here before we know it, so as you prepare for the rush, you will want to think of proactive ways to handle shipping this year.

Here are five tips on how you can create engagement, boost …

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In Global, Must Reads

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August 20, 2013




6 Ways T.J. Maxx Can Embrace Omnichannel Shoppers

The idea that a large retailer doesn’t already have an ecommerce footprint in 2013 probably comes as a surprise to most people, but it’s true. T.J. Maxx, one of the fastest-growing retailers in the clothing industry, for example, …

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In Cross Channel, Ecommerce

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June 12, 2013




Study Shows Consumers Want Seamless Shopping Experience

Integrating in-store, online and mobile shopping channels is the best thing retailers can do in order to improve the shopping experience according to half of the respondents of the recent Seamless Retail Study by Exolevel.  The study found that 89% of …

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In Channel Integration, Ecommerce

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May 23, 2013




Amazon Tops Walmart in Brand Ranking

Amazon topped Walmart with a brand value of $45.7 billion and saw its value grow by 34% while Walmart grew by 5% to $36.2 billion in a top brand ranking, according to an article on AdAge.com.   The ranking done by BrandZ Ranking, credits …

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In Ecommerce, Global

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April 10, 2013




Contextualized Video Optimizes Customer Experience

The importance brands place on customer experience cannot be emphasized enough; in massively competitive global marketplaces where comparable products might be available at a lower price, brands can separate themselves from competitors by providing quality experiences to customers.

Customer experience …

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In Data & Analytics, Ecommerce

delivery-truck-google-300

April 2, 2013




Google Launches Same-day Delivery on the West Coast

Google announced last week its same-day delivery known as Google Shopping Express in the San Francisco area, according to an article on Mashable.com.  Consumers in the San Francisco area can now order items online from nine big retailers when …

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In Amazon, eBay

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March 26, 2013




The Looming Disruption of B2B Marketplaces

The launch of AmazonSupply last April was touted by some industry experts as a win for B2B brands eager to claim their share of the online marketplace. According to Forrester research, many B2B brands are predicting that online …

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In Amazon, B2B

March 11, 2013




How to Deliver a Better Experience to Today’s Multi-touch Shopper

Many retailers are wary of the omnichannel consumer. How do you capture the attention – and purchases – of mobile savvy, price sensitive consumers who jump from their laptop, to tablet, to smartphone, to the store and back again?

The answer is, …

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In Channel Integration, Cross Channel

January 16, 2013




Social ROI is All About Strategy, Sharing and Data

Converting traffic from the social web to sales has gotten even tougher, as consumers are increasingly bombarded by messages from retailers eager to get them to “like” or become fans of their brand. This is because social is mostly treated …

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In Analytics, Channel Integration

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