chip and pin emv-300

September 25, 2015

You Down With EMV (Yeah You Know Me)

The deadline for U.S. merchants to be on board with Europay, Mastercard, Visa (EMV) technology is less than a week away. If merchants do not upgrade their point-of-sale terminals to EMV-compliant machines, they’ll be held responsible for fraudulent …


In Blog, Ecommerce


September 24, 2015

Kohl’s Amps Up Digital for a Faster Omnichannel Experience

Kohl’s  announced omnichannel and digital initiatives to support its commitment to delivering an easy shopping experience. Whether shopping in-store at Kohl’s stores nationwide, online at or at home or on the go on mobile devices, Kohl’…


In customer experience, Customer Service

free shipping, ecommerce fulfillment, Pitney Bowes, same-day delivery, consumer survey, holiday shopping season, 2015 holiday shopping

September 24, 2015

Shipping Options, Especially Free, Continue to Delight Shoppers, Survey Finds

The importance of offering consumers different shipping options during the holiday season has grown considerably in the past year, while free shipping still trumps fast, according to a new survey from Pitney Bowes.

In the online survey of 1,000 U.S. …


In News, Operations & Fulfillment


September 23, 2015

8 Yogi-isms for the Ecommerce World

New York Yankees legend Yogi Berra passed away Tuesday, Sept. 22, at the age of 90.

Though he was an 18-time All-Star and owns 10 World Series rings, Berra was known just as much for his colorful off-field quotes, also known as Yogi-isms.


In Blog, Ecommerce

October 28, 2009

FAO Boutiques in Store for Toys ‘R’ Us

Customers who want more access to iconic upscale toy merchant FAO Schwarz just got their wish: Starting Nov. 1, FAO Schwarz-branded boutiques will be introduced in 585 Toys ’R’ Us stores nationwide.
The FAO boutiques will be located prominently at the front …


In News


September 22, 2015

After EMV, Will Fraud Move Online?

October 2015 will be an important deadline for U.S. retailers to upgrade their point-of-sale terminals to EMV-compliant machines, or else they’ll be held responsible for fraudulent transactions.

EMV greatly reduces the impact of in-store fraud, as the new cards …


In Ecommerce, Infographics


September 21, 2015

6 Ways Clienteling Can Win Customers’ Hearts (And Wallets)

Retailers today are often faced with a dilemma: let shoppers use their own Internet-connected devices in-store, and risk losing control of the journey to purchase. Give them self-service kiosks, however, and hardware can end up broken or misused.

One effective …


In Blog, Marketing


September 18, 2015

3 Email Tips to Help Retailers Get Ahead of the Holiday Game

For retailers, the next three months have the power to make or break your entire year: 40% of annual retail sales are concentrated in the holiday season. And this year is poised to be more impactful than ever. Ecommerce sales during …


In Blog, Email


September 18, 2015

4 Essential (and Simple!) Holiday Planning To-Dos

No matter where you are in your planning, there are ways to ensure your 2015 holiday season truly sparkles. You have probably already established the foundation and framework for your holiday marketing, although the season is always packed with unexpected shifts …


In Blog, Email


September 18, 2015

Week in Review: Ho Ho Ho, the Holiday Season is Here!

Put down your pumpkin spice lattes, etailers… the 2015 Holiday Season is here!

Well, at least it’s here for those in the retail industry. How can we tell? Because consumers are all riled up when they see Christmas displays in stores (…


In Ecommerce, Executive

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