July 22, 2013




Connecting the Online and In-store Shopping Experience

The technology to connect your site to your stores has rapidly evolved and is now accessible to most marketers. Adding a store locator, in-store pick-up and perhaps the capability of checking a store’s inventory are all based off of …

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In Channel Integration, Marketing

July 10, 2013




3 Tips to Get Ready for In-Store Pickup

What’s emerging as the hottest trend in online retail today? The store. Large retailers rolling out new in-store pickup options to bridge the online and offline world – and in doing so, they’re generating big waves with both …

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In Ecommerce, Global

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December 12, 2014




3 Barriers to Omnichannel Success

With the advancement of technology and the change in consumer shopping habits, the current wave in retail is riding swiftly towards omnichannel. This has caused a disruption in the retail industry, much like earlier introductions of the modern department store …

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In Blog, Ecommerce

Ecommerce, omnichannel, omnichannel fulfillment, ship from store, in-store pickup, holiday shopping, holiday shopping 2014, Shopatron, Ed Stevens, retail, online retail

December 9, 2014




Shopatron Talks Holiday Ecommerce Trends

While overall retail sales were down for Cyber Weekend, ecommerce sales were up, and in-store pickup and mobile commerce were both strong performers.

In this video interview, Multichannel Merchant senior editor Mike O’Brien talks with Shopatron founder and CEO Ed …

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In Ecommerce, Fulfillment

omnichannel-strategy-300

December 8, 2014




How Omnichannel Can Fail at the Brick and Mortar Level

If you consider the entire month of November the holiday season, then (as a customer) I’ve had three instances of omnichannel fails this holiday season. And all three fails were at the brick and mortar level.

Here’s the quick rundown:

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In Blog, customer experience

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June 6, 2013




Samuels Jewelers Transforms Online and In-store Shopping Experience

Samuels Jewelers Transforms Online and In-Store Shopping Experience with Advanced Site Search Features (via PR Newswire)
Jewelry Retailer Sees Three Times Higher Conversion Rate and Double Per-Visit Value for Site Search Users with Learning Solution from SLI Systems News Highlights …

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In Cross Channel, Ecommerce

shopatron-300

December 4, 2014




Retailers Powered by Shopatron Saw 77% Gross Merchandise Value Growth on Cyber Monday

According to new data from Shopatron, the world’s leading cloud-based provider of enterprise distributed order management solutions, omnichannel retailers that provide cross-channel offers to their customers are the big winners emerging from this year’s “Cyber Week.” Contrary to …

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In Cyber Weekend 2014, Fulfillment

Ecommerce, ecommerce fulfillment, retail, inventory management, omnichannel, omnichannel fulfillment, omnichannel operations, ship to store, ship from store, in-store pickup, customer experience, shipping, free shipping, Amazon

May 9, 2013




Consumers Want Customized In-Store Experience Over Online Shopping

U.S. Retail Survey Shows 75% of Consumers Prefer Customized In-Store Experiences Over Online Shopping (via PR Newswire)
Synqera survey finds that consumers in-store shopping is still preferable but online-type customization is needed; finds key to anti-showroom strategies. NEW YORK, May 9, 2013 /…

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In Cross Channel, Customer Service

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May 9, 2013




How Mobile is Being Used In Store

Like it or not, mobile is a major shopping tool for consumers inside the traditional bricks-and-mortar store. But mobile is now playing a major role in the eyes of the shopper even before the step foot in-store. According to this …

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In Cross Channel, Ecommerce

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May 8, 2013




Omnichannel, In Store Data, and Mobile Are Retailers Top Priorities

Retail Industry Technology Trend Survey Finds In-store Data Collection Significantly Up; Omnichannel and Mobile POS Top Initiatives (via PR Newswire)
Download image SAN JOSE, Calif., May 7, 2013 /PRNewswire/ — In a challenging time for retail, many brick-and-mortar merchants are seeking to …

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In Cross Channel, Data & Analytics

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