September 25, 2015

5 Reasons Retailers Should Be Using Beacon Technology

Our always on, always connected world has reached a point where there are now 2.6 billion smartphone subscriptions globally. In just five years, nearly 70% of the entire population will be using smartphones — accounting for 80% of all mobile data traffic.

In light …


In Blog, Ecommerce


September 24, 2015

Kohl’s Amps Up Digital for a Faster Omnichannel Experience

Kohl’s  announced omnichannel and digital initiatives to support its commitment to delivering an easy shopping experience. Whether shopping in-store at Kohl’s stores nationwide, online at or at home or on the go on mobile devices, Kohl’…


In customer experience, Customer Service

free shipping, ecommerce fulfillment, Pitney Bowes, same-day delivery, consumer survey, holiday shopping season, 2015 holiday shopping

September 24, 2015

Shipping Options, Especially Free, Continue to Delight Shoppers, Survey Finds

The importance of offering consumers different shipping options during the holiday season has grown considerably in the past year, while free shipping still trumps fast, according to a new survey from Pitney Bowes.

In the online survey of 1,000 U.S. …


In News, Operations & Fulfillment


September 23, 2015

8 Yogi-isms for the Ecommerce World

New York Yankees legend Yogi Berra passed away Tuesday, Sept. 22, at the age of 90.

Though he was an 18-time All-Star and owns 10 World Series rings, Berra was known just as much for his colorful off-field quotes, also known as Yogi-isms.


In Blog, Ecommerce


September 22, 2015

After EMV, Will Fraud Move Online?

October 2015 will be an important deadline for U.S. retailers to upgrade their point-of-sale terminals to EMV-compliant machines, or else they’ll be held responsible for fraudulent transactions.

EMV greatly reduces the impact of in-store fraud, as the new cards …


In Ecommerce, Infographics


September 21, 2015

6 Ways Clienteling Can Win Customers’ Hearts (And Wallets)

Retailers today are often faced with a dilemma: let shoppers use their own Internet-connected devices in-store, and risk losing control of the journey to purchase. Give them self-service kiosks, however, and hardware can end up broken or misused.

One effective …


In Blog, Marketing

Sears, Sears Holdings, Kmart,, in-store pickup, omnichannel, omnichannel fulfillment, omnichannel strategy, retail, online retail, ecommerce

July 10, 2014

Sears and Kmart Expand In-store Pickup Across Brands

In a move to consolidate its omnichannel offerings, Sears and Kmart will let customers pick up online orders at either store, regardless of which brand’s website is used, the Wall Street Journal reported.

Parent company Sears Holdings Corp. announced the …


In Ecommerce, Fulfillment


September 18, 2015

3 Email Tips to Help Retailers Get Ahead of the Holiday Game

For retailers, the next three months have the power to make or break your entire year: 40% of annual retail sales are concentrated in the holiday season. And this year is poised to be more impactful than ever. Ecommerce sales during …


In Blog, Email


September 18, 2015

4 Essential (and Simple!) Holiday Planning To-Dos

No matter where you are in your planning, there are ways to ensure your 2015 holiday season truly sparkles. You have probably already established the foundation and framework for your holiday marketing, although the season is always packed with unexpected shifts …


In Blog, Email


September 18, 2015

Week in Review: Ho Ho Ho, the Holiday Season is Here!

Put down your pumpkin spice lattes, etailers… the 2015 Holiday Season is here!

Well, at least it’s here for those in the retail industry. How can we tell? Because consumers are all riled up when they see Christmas displays in stores (…


In Ecommerce, Executive

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