Apple_In_Store

December 6, 2013




Apple Launches iBeacon App to Tailor In-Store Shopping Experience

With the help of Bluetooth technology, shoppers can now tailor their shopping experience inside one of 254 Apple stores throughout the United States, through the new iBeacon mobile app.

Apple launched the capability on Dec. 6 and, according to an article from …

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In Cross Channel, Ecommerce

gap-inc-300

November 20, 2013




Gap Inc. Expands Reserve in Store Availability

Gap Inc. announced Nov. 20 that it has expanded its reserve in store capabilities to all U.S. Banana Republic stores and more than 200 Gap stores in 15 major U.S. markets.

The launch follows what Gap Inc. called a “successful” pilot …

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In Inventory, Operations & Fulfillment

product-recommendations-300

April 14, 2015




Upselling Online Done Right Boosts Sales And Satisfaction

All else being equal, retailers that maximize the value of existing customers fare better than those who don’t. The chase to increase this value fuels a variety of strategies, from promotional pricing to the placement of “impulse buy” items …

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In Blog, marketing

USPS, U.S. Postal Service, ecommerce, ecommerce returns, returns, shipping strategy, omnichannel, omnichannel best practices, free shipping, Amazon, Amazon Prime, Priority Mail, free two-day shipping, return labels, return shipping labels

October 28, 2013




3 Ways Ecommerce Can Mimic the In-Store Experience

In the world of retail today, many merchants believe their digital strategy is the “silver bullet.” They are focused on their ability to master customer relationships by integrating and maximizing the power of each channel through which they reach customers – …

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In Must Reads, Retail

April 12, 2015




Consumers View Security Breaches as Online Concerns

It’s funny how consumers react to the news of retail security breaches. And we can look at this example Razorfish GVP of Commerce Strategy Jason Goldberg (a.k.a. @retailgeek) brought up during his keynote at ChannelAdvisor Catalyst on March 31.

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In Blog, Ecommerce

holiday shopping, 2014 holiday season, 2014 holiday shopping, UPS, FedEx, National Retail Federation, NRF, retail, ecommerce, Shipping/Delivery. Operations and Fulfillment

September 17, 2013




2013 In-store Holiday Sales Expected to Increase 2.4%

It is hard to believe how close we are to the holidays, I can’t help but feel like the 2012 holiday season just passed.

I am not the only one thinking about how close we are to the holidays,  while …

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In Blog, Global

Walmart holiday mobile app on an iPhone

April 6, 2015




Why Mobile is the New Retail Hub

We knew it was coming. As consumers have grown increasingly dependent on their smartphones and tablets to make everyday activities more convenient, they’ve also adjusted how they shop. But it isn’t in the way that you might think.

In its …

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In Blog, mobile

order-fulfillment-automation

April 3, 2015




Automation Brings Efficiency to Order Fulfillment

Merchants in 2015 are faced with major challenges in fulfilling orders from multiple channels, including web, mobile, in store and catalog, and doing so in increasingly rapid fashion.
Order fulfillment automation can address the growing demand for shortened time to customer …

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In Automation, executive summary

Loft300

April 1, 2015




Retailers Jump on April Fools’ Day Bandwagon

Several retailers jumped on the April Fools Day bandwagon on various channels – primarily through email marketing, to promote products, discounts and just plain fun.

Here is a compilation of what retailers did:

Amazon partied like it was 1999 on its …

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In Blog, Email

showrooming-1-300

July 29, 2013




Kmart Launches Pay in Store Option for Shoppers

Kmart® Launches Pay in Store, Giving Shop Your Way(SM) Members and Customers More Online Shopping Options (via PR Newswire)
Leading integrated retailer now offers cash as in-store payment option for items reserved online HOFFMAN ESTATES, Ill., July 24, 2013 /PRNewswire/ — …

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In News, PR Newswire

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