August 31, 2015

Heightened Holiday Shopping Expectations Driving Retailer Preparations

Holiday shopping 2015 is going to look a lot like last year, only more so in terms of customer expectations for faster delivery, flexibility and options, as well as a mobile-friendly experience, retailers and industry experts told Multichannel Merchant.

Scott Cohn, …


In Ecommerce, Marketing


August 31, 2015

Dick’s Sporting Goods Sees Ecommerce Payoff in Q2

Ecommerce continues to pay off for Dick’s Sporting Goods. The retailer saw ecommerce sales growth of 7.3% in the second quarter, compared to 6.3% a year ago, reflecting a growth of 24.4%.

Edward Stack, chairman and CEO of Dick’s, said during …


In Ecommerce, Must Reads

NRF Annual Convention & Expo, NRF, NRF Big Show, Macy's, Lowe's Hardware, Lowe's, The Limited, Limited Brands, omnichannel, retail, retailers, omnichannel retail

January 15, 2015

Mobile Huge in Omnichannel Engagement, Retailers Report at NRF

Executives from Macy’s, Lowe’s and The Limited said the impact of mobile on omnichannel engagement with customers has been huge and has progressed faster than expected, attendees were told at a session at the NRF Big Show this week …


In customer experience, Engagement


August 28, 2015

Week in Review: Chico’s Plans to Sell Boston Proper

Chico’s FAS has announced it is exploring strategic alternatives for Boston Proper, the direct-to-customer women’s apparel retailer it acquired for $205 million just four years ago.

Chico’s FAS President and CEO David Dyer confirmed the company is seeking “strategic alternatives” for …


In Ecommerce, Executive


August 27, 2015

Product Availability, On-Time Delivery Matter Most in Holiday Peak Shopping Season

Uncovering the latest insights into the online shopper’s expectations during the holiday shopping season, a new survey by eBay Enterprise and CFI Group reveals that consumers desire multiple ordering and more shipping options; while proving that product availability and late …


In Must Reads, Omnichannel


August 26, 2015

The Bon-Ton Stores Inc. Opens State-of-the-Art Fulfillment Center

The Bon-Ton Stores, Inc., which operates Bon-Ton, Boston Store, Bergner’s, Carson’s, Elder-Beerman, Herberger’s and Younkers stores, has announced the grand opening of its 743,000 square-foot state-of-the-art direct-to-consumer fulfillment center. The facility, which began transitioning fulfillment operations in June, …


In Fulfillment, Omnichannel

Macy's, Bloomingdale's, Deliv, same-day delivery, Amazon, ecommerce

January 8, 2015

Macy’s Inc. Restructuring with Omnichannel in Mind

Macy’s, Inc. today announced a series of initiatives to evolve its business model and invest in continued growth opportunities as consumers change the way they shop. Actions include a restructuring of merchandising and marketing functions at Macy’s and …


In Customer Service, Fulfillment


August 21, 2015

Week in Review: A Mixed Bag of Retail Financials

In a week heavy with financial reports from major retailers, there were some clear winners and losers.

On the positive side of the ledger, Target reported strong sales and income and comp growth across its core categories, plus a 30% gain …


In Ecommerce, Global

Target, Target Corp., omnichannel, omnichannel fulfillment, retail, retail financials

August 21, 2015

Target Corp. Sees Q2 Gains, Plans Supply Chain Readjustments

Target Corp. reported second quarter sales of $17.4 billion, up 2.8% from $16.9 billion in 2014. Net income was $753 million or $1.21 per share, up 221.9% from $234 million or 61 cents per share in the year-ago quarter. However, the 2014 results were impacted by the company’s departure …


In fulfillment, News


August 21, 2015

Staples Sees an Increase in Sales in Q2

Staples saw a successful second quarter as its total company sales grew 1% and its North American B2B sales were up 3% in the quarter, driven by a 4% sales growth in contract and local currency.

“During Q2 we grew sales in …


In Ecommerce, News

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