consumer data, consumer data privacy, consumer data protection, data privacy, Federal Trade Commission, FTC, General Wireless, RadioShack, RadioShack bankruptcy, personally identifiable information, PII

November 17, 2014




Big Data a Big Omnichannel Driver

Big data provides retailers in today’s omnichannel world an inside look at how they can improve both their websites and in-store experiences for customers. But which data will be able to help the business? Which piece will generate a …

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In Data & Analytics, executive summary

UPS, comScore, shipping/delivery, operations and fulfillment, returns in store, ecommerce returns, returns policy, IRCE 2015, customer satisfaction, customer experience, ecommerce, mobile commerce, omnichannel, omnichannel fulfillment, multichannel

June 6, 2015




Demanding Consumers Still in Driver’s Seat, UPS/comScore Study Finds

U.S. consumers are continuing to demand convenience, advanced mobile features, flexible shipping options and ease of product returns, according to the fourth annual UPS Pulse of the Online Shopper study. Done in conjunction with comScore, the study surveyed 5,000 U….

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In customer experience, IRCE 2015

June 6, 2015




enVista Launches Enspire Commerce

CHICAGO and INDIANAPOLIS —  enVista, a leading supply chain consulting and IT services firm, announced the launch of its new software solutions business, Enspire Commerce, at IRCE 2015.

Enspire Commerce provides a cloud-based, multi-tenant architecture solution focused on omnichannel selling, optimization, fulfillment …

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In IRCE 2015, Omnichannel

Bloomingdale’s, Macy’s, omnichannel, omnichannel retail, omnichannel strategy, retail

November 13, 2014




Macy’s Sees Omnichannel, Same-Day Delivery as Competitive Advantage

In its third quarter earnings call this week, Macy’s Chief Financial Officer Karen Hoguet told analysts the company’s retail network gives it an advantage in the ever-more-crowded same-day delivery sweepstakes, as well as in omnichannel fulfillment.

“I think …

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In Fulfillment, inventory management

June 3, 2015




eBay Enterprise Announces THE SHOP to Focus Entirely on Commerce

KING OF PRUSSIA, Pa.–(BUSINESS WIRE)–eBay Enterprise, an eBay Inc. company, today announced creation of THE SHOP, an eBay Enterprise Agency, the first to focus entirely on designing and driving commerce. The agency leverages over fourteen years of …

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In IRCE 2015

June 4, 2015




SalesWarp Boosts Operations to Improve the Health of eCommerce Retailers at IRCE

BALTIMORE, June 2, 2015 /PRNewswire/ — SALESWARP, a leading provider of omnichannel commerce management software, today announced that it will unveil a new version of their cloud-based enterprise-level software designed to help retailers improve the health of their business at the upcoming …

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In IRCE 2015

June 3, 2015




Ready to Delight: Beyondsoft Debuts PCSSO Visual Shopping Solution for Internet Retailers

CHICAGO, June 2, 2015 /PRNewswire/ — Beyondsoft (Shenzhen Stock Exchange: 002649) today launched the Beyondsoft PCSSO Visual Shopping Solution, to help internet retailers deliver enchanting shopping experiences. The solution is directly integrated on a merchant’s website at key navigation points and delivers delightfully …

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In IRCE 2015

Omnichannel, omnichannel fulfillment, omnichannel retail, omnichannel operations, ecommerce, retail ecommerce, Amazon, Amazon.com

November 2, 2014




2014 Holiday Hirings Shift to Permanent, Omnichannel Positions

Nearly one quarter (24%) of retailers expect a significant increase (5% or more) in year-over-year sales during the 2014 holiday season, while another 70% are predicting sales will be on par with the 2013 season. That’s according to the eighth annual retail seasonal hiring …

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In Holiday 2014, human resounces

HighJump, Nexternal, ecommerce, ecommerce platforms, omnichannel, omnichannel fulfillment, warehouse management system, WMS, supply chain solution, retail supply chain, retail, e-retail, mergers and acquisitions, M&A

May 29, 2015




HighJump Acquires Ecommerce Platform Nexternal

Supply chain management solutions provider HighJump has acquired Nexternal, a cloud-based ecommerce platform provider, the company said in a release.

Nexternal’s omnichannel commerce platform includes an order management system that captures both B2B and B2C orders. It …

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In Acquisition, Fulfillment

May 27, 2015




Sailthru to Demonstrate How Relevancy Can Transform Customer Experiences

NEW YORK–(BUSINESS WIRE)–Sailthru, the leader in driving customer lifetime value through personalization, will be exhibiting at the Internet Retailer Conference + Exhibition (IRCE) in Chicago from June 2 – 5, 2015. The event brings together ecommerce merchants across all industries for three …

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In IRCE 2015

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