September 2, 2014




1-800-Flowers Acquires Harry & David

Online floral retailer 1-800-Flowers announced it has acquired specialty gift retailer Harry & David Holdings Inc. for $142.5 million, according to a press release.

The acquisition includes Harry & David’s brands and websites as well as its headquarters, manufacturing and distribution …

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In Executive, M&A and Financial

Ecommerce, global ecommerce, OrderDynamics, omnichannel, omnichannel fulfillment, ship from store, ship to store, in-store pickup, click and collect, order management, order management system, OMS

August 26, 2014




Consumers Demand Omnichannel, So Where Do You Begin?

It all started with the onset of ecommerce. Multichannel was a natural next step, and now we’ve evolved into an omnichannel world. Consumers are continually pushing retailers to improve the shopping experience, whether it’s in store, online or …

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In Ecommerce, eCommerce

December 3, 2011




Warehouse Execs: Look at Your Processes and Information System Support

What was the biggest takeaway from Logistics Management’s 2011 Warehouse & DC Operations Survey? Review your information system support for your operations and review your processes.
“Take a look at your information system support for your operations combined with a look …

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In Operations & Fulfillment

gift-shipping-300

August 19, 2014




How Shipping Affects the Customer Experience

Delivering a consistently stellar customer experience remains the order of the day in 2014 and continues to fuel changes in how merchants get items from point of sale to the doorstep. This includes rising expectations of free or reduced shipping, ultra-fast …

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In executive summary, Operations & Fulfillment

FedEx, Amazon, Target, JC Penney, eBay, warehouse/distribution center, distribution center, operations and fulfillment

August 19, 2014




Is a Pop-up Distribution Center Right for You?

While pop-up retail is not new – dating back to California-based Vacant in 1999 – the concept of pop-up distribution centers is a fairly new one. Following the same idea, it involves setting up a temporary distribution center in a specific location for …

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In Fulfillment, Inventory

Amazon, Amazon.com, warehouse/distribution center, distribution center, fulfillment center, retail, online retail, online marketplace

August 18, 2014




Amazon To Open New Fulfillment Center in CA

Continuing its push to expand its footprint and get closer and closer to the customer, Amazon announced it was opening a fifth California fulfillment center in Redlands. The company now has nearly 5 million square feet of fulfillment space in the …

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In Ecommerce, Fulfillment

November 23, 2011




Is Your Warehouse Ready For Black Friday and Cyber Monday?

Black Friday and Cyber Monday seem to attain larger status each year as retailers prepare and warehouse and fulfillment personnel brace for the onslaught. This is the time of year warehouse and fulfillment employees wait for each year and have …

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In Catalog, Operations & Fulfillment

Amazon, Amazon.com, warehouse/distribution center, distribution center, fulfillment center, retail, online retail, online marketplace

August 8, 2014




Multichannel Merchant Presents: This Week in Amazon

It’s been a busy summer at Amazon: The ecommerce juggernaut added same-day delivery in 6 cities, said they’d open 15 new sortation centers, and introduced a smartphone that may or may not be an Amazon sales-driver.

In this video, Multichannel Merchant senior …

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In Must Reads, Videos

October 24, 2011




How To Design Your Warehouse Locator System

Winston Churchill once said: “We shape our buildings; thereafter they shape us.” How you design your warehouse locator system, pick flow and slotting strategy will profoundly impact your productivity throughout the building’s lifetime. It drives how cost, service and …

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In Operations & Fulfillment

ios7-apps-300

August 6, 2014




What Retailers Can Learn from Personal Health Apps

When people are willing to hand over data about their heart, sleep cycles, medications, diet and exercise, why can’t retailers collect data without seeming creepy?

With wearable technologies from Fitbit, Basis and Jawbone now widespread, and mobile apps like …

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In Data & Analytics

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