cyber-security-access-denied-300

April 16, 2014




Retailers Committed to Protecting Consumer Data

The National Retail Federation today told a congressional panel that the retail industry is committed to safeguarding and protecting consumer data and information from highly-motivated and sophisticated cybercriminals and hackers.

“Retailers make significant investments every year in order to protect […

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In Data & Analytics, Ecommerce

mobile-barcode-scanning-300

April 19, 2014




Mobile is the Anchor of Omnichannel Retailing

The new paradigm of omnichannel retailing has pushed businesses in all retail sectors toward a completely new way of conducting business. Customers and brands now interact anytime and everywhere: mobile browsers, mobile apps, social media networks, PCs, tablets, smartphones, email, …

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In Mobile, Must Reads

smartphones-300

April 19, 2014




4 Steps to Make the Most of your Mobile Strategies

There was a time when the concept of a cellphone was cutting edge. That time may very well have been a moment to connect the dots for Steve Jobs and other mobile device revolution pioneers.

Mobile devices are now officially …

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In Ecommerce, Marketing

gap-inc-300

April 19, 2014




Gap Inc. Discusses Omnichannel and Global Strategies

During its annual investor meeting, Gap Inc. highlighted its use of technology, innovation and scale as competitive advantages as it makes progress toward bridging the growing digital world with its physical stores to create omnichannel shopping experiences for its customers.

“…

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In Global, Must Reads

handheld-scanner-inventory-300

May 1, 2014




Real-Time Inventory Visibility Puts the Omni in Agile Commerce

Ask a group of retailers how they intend to support omnichannel commerce in the months ahead, and they’re likely to regale you with launch plans for their responsive websites, enabling customers to shop via any connected device. While offering …

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In Operations & Fulfillment

hhgreggsitepic

May 6, 2014




hhgregg Embarks on Brand Transformation

Appliance, electronics and furniture retailer, hhgregg today announced the company has embarked on a brand transformation to better serve and engage customers and communities by providing a truly differentiated shopping and purchasing experience. The brand transformation will encompass all customer …

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In Marketing, PR Newswire

target-ipad-300

May 9, 2014




Target Calls it Flexible, We Call it Omnichannel

It’s been less than a week since Target decided to part ways with long-time chairman, president and CEO Gregg Steinhafel, and the merchant has wasted no time in introducing interim CEO John Mulligan to the masses.

In a Q&A …

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In Blog, Omnichannel

July 26, 2011




Studies Show Search Apps More Popular Than Retail Apps

Usage of mobile apps for mobile search far outweighs mobile app offerings by merchants, according to a pair of studies released in July.
A survey by multichannel platform provider CrossView shows that just 12% of large retailers offer mobile apps to …

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In Mobile Commerce

hhgreggsitepic

May 14, 2014




Hhgregg Aligns Itself with New Branding Purpose

The impetus of hhgregg’s brand transformation came after the company’s CEO articulated a branding purpose to “inspire and delight” its customers.

According to Julie Lyle, chief marketing officer for hhgregg,  the overall goal for hhgregg is to fill …

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In Must Reads

sephora-omnichannel-300

May 14, 2014




5 Excellent Examples of Omnichannel Retailing Done Right

There’s a lot of buzz surrounding omnichannel retailing and WHY retailers should do it, but the HOW of it all isn’t always clear.

Which is why instead of just talking about the benefits of omnichannel, we’ll look …

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In Must Reads, Omnichannel

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