December 1, 2002




It Ain’t Over Till It’s Over

This fall’s West Coast port dispute has made retailers justifiably nervous about whether this supply chain link will hold for the holiday season.
For instance, baseball fans missed out on 57,000 promotional cameras for attendees at the World Series in October. …

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In Opsandfulfillment_warehouse-20-03-2013, Ship

November 1, 2002




Supply + Demand

The newfound glamour of supply chain management extends to retail technology as well. In a recent benchmark study titled “Global CIO Outlook for Retail Technology 2002,” conducted by PwC Consulting (acquired by IBM in October) and Executive Technology magazine, 71 respondents, all …

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In Channel Integration, Opsandfulfillment_warehouse-20-03-2013

November 1, 2002




Driving Lessons

Broadband Web access as the savior of direct marketing? That seemed to be the sentiment among panelists at a session entitled The Future of Retailing Online during September’s Shop.org Annual Summit in New York.
Currently only 10% of U.S. …

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In News

October 1, 2002




Online Holiday Check list

Online merchants have one primary goal, just as retail and catalog merchants do, and that is to turn browsers into buyers. Getting the customer’s attention and making an impression is the first step to a sale in any channel. Once …

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In News

September 27, 2002




Live from Shop.org Annual Summit: The promise of broadband

New York—The future direction of e-commerce depends largely on the future adaption of broadband technology. That was the consensus of the panelists at the session entitled The Future of Retailing Online during the Shop.org Annual Summit here.
Currently …

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In News

infographic-same-day-fulfillment-300

May 28, 2013




How Same-day Fulfillment Works

Same-day fulfillment continues to capture the attention of retailers, whether direct delivery to the customer or in-store pickup. Unlike a few months ago, retailers now have more same-day options to evaluate and test, including both in-house and outsourced approaches. In …

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In Infographics, Operations & Fulfillment

google-300

May 21, 2013




Google Checkout to Retire In November

Google announced this week it would be retiring its Google Checkout in November of this year as the company transitions to Google Wallet, a platform enabling merchants to meet the demands of a multi-screen world where consumers shop in-store, at …

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In Ecommerce, News

iStock_000023450619XSmall

May 21, 2013




Mobile Expected to Skyrocket

It is expected that by 2015, mobile internet usage will surpass desktop internet usage.  Yesmail Interactive created this infographic displaying how mobile have impacted consumer shopping patterns and the interaction between brands and social media. Shoppers using mobile devices are actually …

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In Ecommerce, Infographics

May 15, 2013




Customers Want Convenience on Their Terms, Not Yours

Convenience is continuing as a key driver in loyalty for most customers. With busier schedules and comfort with ecommerce, customers are choosing those brands who provide convenience in the way they like – not the other way around. Convenience, according to …

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In Customer Relationship Management, Ecommerce

dimensional weight pricing, 2015 holiday shopping, packaging, retailers, retail, online retail, ecommerce

May 6, 2013




Ship-from-Store Distribution: Is It Right For You?

In order to compete with today’s multichannel retail environment, retailers must provide access to merchandise where shoppers want it.  In order to do that, many companies are executing a ship-from-store model as part of the fulfillment supply chain, according …

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In Must Reads, Operations & Fulfillment

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