March 27, 2013




Tell-tale Signs You Need to Rethink Your Fulfillment Center

To put it frankly, the ecommerce boom could cause fulfillment to buckle. In the past, retailers supported bricks-and-mortar stores with a single-channel supply chain to replenish goods from a central pool of inventory.

Now, tablet and smartphone shopping is fueling …

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In Ecommerce, Marketplaces

March 20, 2013




Using Content as a Primary Retail Sales Driver

When consumers visit a retailer’s web site and click for more information on a product that interests them, the manufacturer (not the retailer) provides that information. And interestingly, the kind of content provided makes a significant difference in whether consumers …

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In Content Mgmt, Data & Analytics

March 6, 2013




Is Same-day Delivery Really Possible Nationwide

It seems as though almost every major retailer is looking into making same-day delivery a reality. Amazon, eBay, Walmart, and the U.S. Postal Service are testing the waters of the delivery service, but there is still the question if …

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In Operations & Fulfillment, Opsandfulfillment_shipping

February 20, 2013




How to Stand Out From the Crowd in a Marketplace Environment

More consumers are shopping online than ever before, and not just for Christmas. According to figures from eMarketer, U.S. shoppers spent $343.43 billion in 2012 alone. Therefore, in this fast growing retail ecosystem it’s more important than ever for retailers, …

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In Ecommerce, Marketplaces

January 21, 2013




Retail Partners See NRF Show as Golden Opportunity

Vendors and suppliers to bricks and mortar retailers saw the NRF Annual Convention & EXPO in New York, which was attended by more than 27,000 people last week, as a golden opportunity to get 2013 off on the right foot.
And while more …

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In Analytics, B2B

January 15, 2013




Digital Lessons Learned in Holiday 2012

What three valuable lessons did retailers learn about the digital shopper this holiday season? ForeSee Results president and CEO Larry Freed discussed them with Multichannel Merchant senior content manager Tim Parry Monday at the National Retail Federation Big Show.
Freed …

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In Ecommerce, Mobile

January 8, 2013




Killough Out as Delia’s CEO

Delia’s CEO Walter Killough has agreed to step down on April 1, four months before his contract is set to expire. The company has begun a search for a new CEO, and Killough may agree to continue to serve as CEO …

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In Catalog, News

January 7, 2013




Giving Data Direction To Minimize Shopping Cart Abandonment

Information and intelligence gathered from a retailer’s eCommerce site can provide valuable insights into emerging shopping trends and help improve future eCommerce performance.

Online sales, catalog and interactive TV orders, soared during the 2012 holiday season.  Deloitte Consulting predicted that …

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In Content Mgmt, Ecommerce

December 28, 2012




3 Big Ideas Retailers Won’t Achieve by 2013

Looking back at 2012, a handful of trends have dominated headlines in the ecommerce and retail space. These include the so-called omnichannel experience for consumers across all touchpoints, heightened privacy concerns and the use of big data to increase customer engagement …

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In Ecommerce, Mobile

December 18, 2012




Same-day Delivery Transforms Retail

While various shipping options such as same-day delivery and in-store pickup are becoming common place for many retailers, the concepts are beginning to change the way consumers shop, according to a blog post from Shop.org.
Retailers such as Toys “…

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In Ecommerce, eCommerce

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