December 18, 2012




Same-day Delivery Transforms Retail

While various shipping options such as same-day delivery and in-store pickup are becoming common place for many retailers, the concepts are beginning to change the way consumers shop, according to a blog post from Shop.org.
Retailers such as Toys “…

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In Ecommerce, eCommerce

December 18, 2012




Study Says Consumers Have Need for Speed

Consumers are craving speed when it comes to shopping with their mobile phone or conducting in-store research, according to a new study conducted by Moosylvania, and retailers need to be ready to oblige.
The Shopping Experience in a Smartphone World …

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In Channel Integration, Cross Channel

December 13, 2012




Study Finds Apple, Best Buy and Kohl’s Deliver Best Mobile Experience

Research conducted by Mobiquity found that if a retailer’s site and app does not meet consumers’ expectations if could affect their brick-and-mortar business.
The Mobile Shopping Satisfaction Report, which surveyed 1,000 smartphone and tablet users about their mobile shopping experience …

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In Ecommerce, Email

November 26, 2012




Memo to Merchants: Don’t Mess Up Holiday Deliveries

This is the busiest time of year for merchants and shoppers alike, but if customers receive just one inaccurate delivery during the holiday season they are likely to abandon that retailer, according to a survey by Voxware.
Follow US! @MCMerchant …

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In Opsandfulfillment_shipping

November 25, 2012




NRF: Black Friday Weekend Spending Rises 12.7%

Total Black Friday weekend spending online and in store reached an estimated $59.1 billion, up 12.7% from $52.4 billion last Black Friday weekend, according to a National Retail Federation survey conducted by BIGinsight.
According to the survey, traffic and spending grew over the …

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In Channel Integration, Cross Channel

November 21, 2012




Surveys Show Conflicting Black Friday and Cyber Monday Projections

As Black Friday and Cyber Monday shopping surveys roll across the wires, it’s clear no two projections for the kickoff of the holiday season are alike.
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Though the results …

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In Email, News

November 19, 2012




Macy’s Under Pressure to Dump Trump

More than 600,000 people have signed an online petition urging Macy’s to remove the Donald Trump brand from stores because of his alleged politically charged and offensive behavior.
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In Email, News

November 13, 2012




Deloitte Survey Reveals Strong Smartphone Presence this Holiday

Smartphone owners are expected to head to the internet in droves this holiday season and spend more money than their counterparts, according to a Deloitte holiday survey.

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Multichannel Merchant

O+F Operations and …

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In Email, Mobile

FedEx, Amazon, warehouse/distribution center, warehouse, distribution center, sortation center, operations and fulfillment

August 26, 2014




Virtual Inventory a Key Piece of Omnichannel Success

As merchants look to implement omnichannel commerce to serve the heightened expectations of anytime/anywhere customers, virtual inventory is one way to meet this demand in a cost-effective manner.

In a nutshell, virtual inventory allows retailers to tap the vast …

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In Must Reads

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August 26, 2014




Protective Packaging Considerations for Omnichannel

Omnichannel retailing has accelerated service expectations and permanently changed the competitive landscape.

What started out as retailers shipping from a handful of distribution centers, now also includes brick-and-mortar stores and other fulfillment operations.  It’s about finding the shortest distance …

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In Omnichannel, Operations & Fulfillment

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